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Latest Bentley Dealer ReviewsOn 8/25/2015 4:03:27 PM JoyRWeber@aol.com wrote:
Excellent Customer Service!!!!! I just picked up my second car in 2 1/2 years from Euromotors Bethesda. I am so impressed with Eric Scott. He pays attention to every detail, listens and was able to get me what I most wanted!! A shout out to Jim Pratt...thank you for your support. Eric worked with me to find the exact black car that I wanted and got it for me in the exact combination of packages, interior color, tires, etc....which was not easy since I am picky and there was only one car available. He also worked with the finance department and his insurance person to make the process flow smoothly. I can not say enough about Eric and the rest of the team at Euro Motors Bethesda. Jason Barber is excellent in the service department and I will continue to use him for my new car.
Thank you Eric...you are the best!
• • •On 8/24/2015 6:29:28 AM firstname.lastname@example.org wrote:
I have done business various times through out the last 5 years with this dealership. The service department gave me my car back with things taken out my my trunk and thrown (not placed in my front passenger seat area. A socket was still attached to my rear diffuser panel that rubbed the paint. When I brought it to their attention, the staff didnt even appoligize. What happened a quality check? The last time I purchased parts, I found the staff to be rude. Just to order floor mats and a front marker light, it took almost a week to get them to even order the part. So, expect a minimum of 2 weeks for a part. I was informed that if I wanted faster service to order my part I could go elsewhere. He informed me he was the only person that ordered parts, and he had a list of 20 people before me. Maybe another person to help would reduce the wait time for its customers? It's really unbelievable that a high end dealership treats me worse than the GMC dealer. Shouldn't it be the other way around?