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Latest Chevrolet Dealer ReviewsOn 7/1/2015 11:20:37 PM firstname.lastname@example.org wrote:
I had a bit of an unusual purchase experience in that I basically bought the car over the phone and took delivery the next day. I was going through a problematic buy with a different dealer and was at the point where I simply didn't want to buy from that dealer. So on a Monday evening I called Martens and spoke with the sales manager and finance manger about a specific car. They were both friendly and helpful and went out of their way to reassure me but made sure not to pressure me into a purchase. At one point the sales manager even said, "But you don't want to be rushed, do you?" And I didn't, but his recognition of that pretty much sealed the deal for me. I had made up my mind within a few hours of that phone call. The next morning I called and set everything up and took delivery the next day.
Because I live about an hour from Leavenworth most of what I needed was taken care of over the phone, from the financing to getting a front license plate bracket on the car. It was the easiest car-buying experience I could have imagined. Tony made sure the car was ready to go. Cory is a great finance manager and answered every question I had. Roger helped me get the car set up and ready to go.
I would recommend this dealership to anyone looking for a not just a good price on a vehicle, but for a great, stress-free purchase.On 7/1/2015 11:12:22 PM email@example.com wrote:
This service visit was great. Customer Service was exceptional from the moment I arrived until the time I drove off the lot. Everyone I encountered was courteous, responsive, and determined to ensure I was completely satisfied. Even my visit to the parts department was equally as pleasant.