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Latest Ford Dealer Reviews

Chapman Ford - Scottsdale, AZ

On 8/29/2014 12:04:32 AM ffpm1119 wrote:
First and Foremost, Chapman Ford is NOT the typical car dealer!

I was ready to abandon my search for a new vehicle after having horrific experiences at several dealerships. As a last ditch effort I went on Yelp to see if ANY auto dealers in the Phoenix area had decent reviews. That is how I found Chapman Ford.

I went there with a detailed list of what features I needed & which ones I just wanted (OK, I’m a nerd, it was a spreadsheet.) The staff there treated me with kindness & respect. They really worked to find the right truck for me. They never rushed me nor pressured me in any way. They worked hard to assure that I benefitted from every incentive offered by the factory.
When I left, in my new truck, I knew that I had the PERFECT vehicle for me. Since the truck was missing one of my needed options they offered to have it installed for free. The part needed to be ordered & installed by a specialist. Tim Quintana continued his exceptional customer experience by arranging all of the details & keeping me updated regularly.

I HIGHLY recommend Tim Quintana and all of the staff at Chapman Ford!

Klaben Ford Lincoln - Kent, OH

On 8/28/2014 11:54:46 PM Boronl wrote:
I had the pleasure of working with Roscoe Woodberry! He went over and above to make me feel comfortable and not pressured in any way. He had an excellent knowledge of the vehicle I bought and was very patient and explained how things worked in the vehicle. He even offered for me to call anytime with questions. I highly recommend him for a enjoyable car buying experience .