Tennessee Hyundai Dealers

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Alan Vines Automotive of Jackson 1639 Hwy. 45 Bypass Jackson, TN 38305 (731) 664-8500 Alan Vines Automotive of Jackson Reviews	Downtown Hyundai 1512 Broadway Nashville, TN 37203 (615) 329-2929 Downtown Hyundai Reviews	Friendship Hyundai 1845 Volunteer Parkway Bristol, TN 37620 (423) 652-6220 Friendship Hyundai Reviews
Friendship Hyundai of Johnson City 3408 North Roan ST. Johnson City, TN 37601 (423) 218-4893 Friendship Hyundai of Johnson City Reviews	Grayson Hyundai Subaru 8729 Kingston Pike Knoxville, TN 37923 (866) 795-8519 Grayson Hyundai Subaru Reviews	Hallmark Hyundai 1198 West Main Street Hendersonville, TN 37075 (615) 855-3200 Hallmark Hyundai Reviews
Homer Skelton Wolfchase Hyundai 3020 North Germantown Pkwy. Bartlett, TN 38133 (888) 703-2118 Homer Skelton Wolfchase Hyundai Reviews	Hyundai of Cookeville 931 S. Willow Ave Cookeville, TN 38501 (931) 520-7200 Hyundai of Cookeville Reviews	Hyundai of Cool Springs 201 Comtide Court Franklin, TN 37067 (877) 861-6792 Hyundai of Cool Springs Reviews
Long Hyundai 6035 International Drive Chattanooga, TN 37421 (877) 422-1085 Long Hyundai Reviews	Royston Hyundai 5524 w. Andrew Johnson Hwy. Morristown, TN 37814 (423) 200-5200 Royston Hyundai Reviews	Signature VW Hyundai of Murfreesboro 2203 NW Broad Street Murfreesboro, TN 37129 (615) 898-0700 Signature VW Hyundai of Murfreesboro Reviews
Twin City Hyundai 3024 Air Port Highway Alcoa, TN 37701 (865) 970-0020 Twin City Hyundai Reviews	Wilson County Hyundai 1506 West Main Street Lebanon, TN 37087 (615) 444-5564 Wilson County Hyundai Reviews	Wyatt-Johnson Hyundai 2425 Wilma Rudolph Blvd. Clarksville, TN 37040 (800) 816-1678 Wyatt-Johnson Hyundai Reviews

Hallmark Hyundai - Hendersonville, TN

On 6/15/2013 4:56:11 PM miller3633 wrote:
I was looking for a car. I have bought a car at hallmart Hyundai before. And i really like hyundai's!!!
They are great people who really try to work with you.

Twin City Hyundai - Alcoa, TN

On 6/14/2013 6:17:50 PM emeedee1 wrote:
I recently purchased a 2013 Hyundai Sonata from Twin Cities Hyundai, and it was the worst car buying experience I have ever had, and I have had some pretty bad ones. Actually, the day I bought the car, the experience wasn't too bad. It was after I realized how deceitful the sales management team is and the fact that the General Manager encourages this behavior that led to this review. To make a very long story short, I did my research, understood the market value of the car and what others in the area had purchased this same vehicle for. So I knew what I wanted to pay and I was going to stick to the number. It gets kinda confusing because I was trading in another vehicle that had some negative equity on it, and they were going to use some factory rebates to offset some of that. The Sales manager, Anthony, told me I was paying one price for the car, which is the price I wanted to pay. So I thought I was good. Turns out, what they did was inflate the price by 2500 dollars, and then used the "rebates" to bring the price down to the price the car should have been (and what he said I was paying) and then tacked on the full amount of the negative equity of my trade-in. They made the whole process very confusing, with limited communication from the Sales Manager to the Finance guy. I am not without fault, because I should have asked more questions before signing the contract because I didn't fully understand the way they laid it out, but I was with my kids who were acting up, and basically I trusted that what the sales manager told me, was what I was paying. WRONG. After reviewing the contract, I went in to speak to the General Manager of the dealership to discuss the sales manager's deceit. At first he seemed concerned that I was upset with the situation. I knew I already signed the contract, and they didn't have to do anything; my intent was just to bring this poor business practice to his attention. The GM (Frank) said he would look into it and call me back later THAT DAY. He also said that the contract had already been processed and there is nothing he can do. When I walked out to the car the finance guy came and said I can sign a new contract because the amount I owed on my trade-in was less that what we originally thought. The GM was quick to recommend not signing a new contract cause the bank would just add the difference into my savings. So he had clearly lied about the contract being processed.
3 days later, I still hadn't been called back, even after leaving messages. So I personally went back to the dealership. The GM looked clearly upset that I came back, probably hoping I would just move on and forget the situation. He lied saying he was off for the last few days and that was why he didn't call. Then he flat out said he couldn't do anything (much less friendly than the first time I talked to him about the situation). He then said he would get Anthony (the Sales Manager). When Anthony came, he basically just stared at me and smiled as I told him about how he had lied and taken advantage of me. He tried unsuccessfully to explain himself, seemingly at a loss for words because he knew I had caught him in a lie. At the end of the day, there was no resolution. Not even an apology.
My intent was to keep this somewhat short, but there was a lot of dishonesty and issues with this dealership, and while there is nothing I can do about my situation, I strongly discourage anyone from going to this dealership. There are others. Just do your homework.
Lastly, I am in the Air Force and because I went to the dealership straight from work still in uniform, they were very aware of my service. So... if Frank and his employees are okay with lying to and taking advantage of a servicemember, I can only imagine how they treat the rest of their customers. Buyers beware!