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Latest Infiniti Dealer ReviewsOn 11/26/2014 2:32:06 PM redsox1230 wrote:
We live northern mass and just bought a used Infiniti from Ryan W (really long last name). He was a great guy and can't wait to see him again in 4-5 years. He had all the answers and the process was very fast and easy!!! Everyone should ask for him if they decide to stop by. Inkip is very big and kind of overwhelming but he definitely sold us and the product On 11/26/2014 1:12:32 PM Q50driver wrote:
Stay far away from this dealership. Ongoing service issues, unreliable and poor mechanic service. Spent $500 and problem not fixed, didn't even drive the q50 off the lot! Wayne rudely told us we are LUCKY we don't have to pay in addition to the $500 to get the problem actually fixed! Day 2, mechanic is working on it again, I'm expecting further issues, and be told I need to pay more. sales guy Andy, painted a picture of wonderful Service once you own infinity....Reality is complete opposite. He doesn't bother returning emails or calls relating to recalls on this brand new luxury car. Washed his hands of us once we purchased two brand new cars through him. Service is terrible, we were promised to drive a loaner infinity if ours is in service...Wayne laughed at me when I told him this is in our signed agreement! He said you need to book these in advance,,,because I'm psychic and I will know when my q50 will break down!! Idiots.