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Latest Infiniti Dealer Reviews

417 Infiniti Nissan - Ottawa, ON

On 10/1/2014 12:03:27 PM gorgole wrote:
I was looking for the used vehicle. Call was answered by sales person name Masud, as usual I enquire if vehicle is available for viewing, the answer was "yes of course". I ask few follow up questions to to make shure that ti is what I want, but sales person decline the answer telling me to come and figure everything on the spot, it should ring the bell, but I decided to go anyway. It was 35 K drive one way, took me half an hour in traffic. When I came smailing Masud told me that vehicle was bought by other customer. I'm highly doubht that paperwork could be done in 30 min... My guess that's the way they fight boredom in this remote location, or just don't care about my time and my business...

Pepe Infiniti - White Plains, NY

On 10/1/2014 11:38:09 AM James2015 wrote:
I just needed to tell you what a wonderful experience I had when I purchased my 2015 Infiniti QX70S from your dealership. I feel the survey just doesn’t do the justice. As I was shopping for a new car I saw the Infiniti and loved the style. I built the Infiniti I wanted through the Infiniti USA website. I looked for the closest dealership and it was between PEPE and Ramsey Infiniti in New Jersey. I ended up choosing the PEPE dealership, and I can never be more pleased. As soon as I walked in I was greeted and directed to the show room floor. About 10 minutes had passed before the salesman Mike Locatelli introduced himself and asked what I was interested in and asked if I wanted to test drive the QX70. Of course I said yes and we ended up going for a test ride. I could not believe how knowledgeable Mike was about the car and how he took the time to explain what every option and their function was for. I was instantly hooked and immediately clicked with Mike. He knew my exact style I was looking for and there was no pressure at all. After the test drive, the conversations began to take off as if we knew each other. We than sat in his office and I explained what I wanted as far as colors and options. When Mike checked for availability, there were only (3) available, but known that fit my desires. Mike then explained to me we can probably have it built, but it would take 3 months. We both built it on the web and Mike compared the build to the one I had actually built and realized he was saving me money because some of the options were already in the packages. After we had it built, Mike checked for availability and we found one at the factory being built. He then brought in his manger Mike Telp, who introduced himself and we talk about getting the truck I wanted. Mike Telep was so easy to talk with and there was no haggling or pressure with the negations for the car. I explained my budget and then was introduced Chris Frey the finance manager. Everyone in the dealership was so friendly. It was a great atmosphere to be in. I finally got were I wanted to be buget wise and i couldnt be more happy with the purchase. Mike Locatelli kept me up to date on where and when the car was going to be delivered. The day came and i finally picked up the car. Mike Locatelli really knew my style because orginally the truck didnt have a Stainless Steel Rear Bumper Protector, so he added it on. Now thats service. Mike Locatelli ( Awesome sale rep) Mike Telep (Manager) Great no presse attitude, Chris Frey (Finance Manager) also great no hassle or pressure attitude. They custom ordered my truck to my specs and came in on my budget. The Truck came out better than I imagine and i feel my experience was a feeling of people who actually care. They explained every option I had and how it worked. They even called to follow up and make sure I was enjoying the car. It wasnt just a follow up call, it was a call from new friends. I HIGHLY RECOMMENDED PEPE INFINITI AUTO DEALERSHIP. I ONLY HOPE THE OWNER OF INFINITI AND THE OWNER OF PEPE INFINITI RECOGNIZE THE OUTSTANDING WORK THEY DO THEIR.