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Latest Kia Dealer ReviewsOn 3/9/2014 10:32:37 PM ADrake111 wrote:
While I DID come to Autoworld Kia already knowing almost exactly what I wanted—therefore voiding the need to persuade me into picking a Kia over any other comparable make/model—I can still say that I felt the quality of service was on a higher tier than I'd expected. I'm more of a straight-to-the-point kind of person (even when I DON'T know exactly what I'm looking for), and can easily detect sales gimmicks and runarounds. This was not an issue with Autoworld Kia. My salesman (Eddie) didn't give me any false impressions or alluring promises; he didn't apply pressure or dangle temporary offers; he didn't persistently call me, or follow up with their great new $1/month less offer. Eddie was clear, concise, straight-to-the-point, knowledgable about the wares he peddles, and seemed to truly be involved in getting me the best offers. It was more of a "bing, bang, boom" kind of transaction. I was presented with straight facts, not half or warped truths. One thing I REALLY noticed and appreciated that was different (I went to one other Kia dealership on the Island beforehand) was in regards to my trade-in. I NEEDED to get a specific price for my existing vehicle just to cover the remainder of its loan—not to mention the fact that it was really worth MORE than what I owed. At the first Kia dealer I went to, my trade-in was appraised at $2,000 lower than the LOWEST trade-in value found online (there are normally four different levels of value listed online). Although they knew this insulting valuation factor was the only thing holding back my purchase of a new vehicle, there was no budging with them. Well, Autoworld Kia, in juxtaposition, refused to even give me an appraisal until they could provide one that was at least MODERATELY acceptable. They didn't just have an appraisal manager open up their monthly "Galves." In fact, Autoworld Kia shopped around my vehicle, seeking a potential market for it so they could provide that reasonable amount. As it turns out, they ended up giving me $1,500 more than I was offered at the other dealership. While this is still much lower than I had hoped, $1,500 is still a lot of money, and a huge improvement than the first Kia dealer I visited—especially when all I had to do was drive just 20 minutes in the other direction. On 3/9/2014 9:51:18 PM kristamdiedrich wrote:
I first contacted Luis in the internet dept when I called to inquire about one of their newer Kias. He was very polite and answered all my questions with no games. When I came in for my appt I was greeted with respect and was treated with care. My car shopping experience was one of the easiest that I have been through in a long while. I gave Big Red 5 stars for the total package. From my first phone call to my final hand shake I was treated with respect and politeness. Luis made sure to check up on me before my appt and even would text me to make things more convenient for me while I was at work. Overall I would definitely recommend this place to all my friends and family. Thank you again Big Red and Luis!!