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Latest Lexus Dealer ReviewsOn 10/24/2014 12:43:19 AM NormaRosa wrote:
Mr. Joshua Rosa was extremely professional and accommodating. My circumstances were not ideal. I was a challenge, he was up for it and achieved success. He didn't give up on my dream or try to convince me into another vehicle. Joshua made the process easy. His communication skills are outstanding. He utilized text messaging and email correspondence to understand what I wanted.His focus was fulfilling my dream of driving a Lexus. I asked him to be forward with me and he was. I was on time constraints and he was respectful of that. Joshua is personable and likable. Mr. Christian Gonzalez was also a great team player with finalizing the financial aspect of my purchase. I would not have gotten there without Joshua's efforts. I tip my hat to him. He is a valuable asset to North Miami Lexus. He truly has taken me to the next level in obtaining my luxury vehicle. Thank you Joshua.On 10/23/2014 11:59:16 PM James Hayden wrote:
We drove over 200 miles before reaching IRA Lexus in Danvers Ma. I could tell you about the failed visit to another Lexus dealer we visited 5 hours earlier before arriving in Danvers, but it’s not worth it. What is worth writing about is our tremendous, wonderful visit to IRA of Danvers. Actually, Ted Poulos is IRA Lexus of Danvers to me and my wife. Ted welcomed us to “His” Lexus store the moment we arrived. I say “His”, because Ted treated us like we were visiting his store. He gave me and my wife a bottle of water and found a comfortable place for us to sit. I think he knew we were tired and needed to catch our breath after a long ride. We were not going to stop but were driving right by. How could we not stop and look. I’m so very glad we did!! Through the whole process Ted helped us with every question we had. He made sure he bought what we asked for. Ted is a man of his word. Ted has an excellent sense of humor and knows how to take care of people, like us, who have been looking for the right car. We have no doubt we’ll be well taken care of now and in the future. Ted introduced us to the Sales Manager, Jose Silva and one of the Finance Managers, Nick Garofalo. Both these men are impeccable mangers and people. They genuinely care about their customers. Both Jose and Nick helped us in ways we didn’t expect with the final sale of the car. Nick helped us find the best financing option for our family. Jose worked hard for Ted. Jose helped Ted provide the exact car we needed at a price we could not walk away from. Not only have we bought a great Lexus car, but we have gained new friends. Ted, Nick and Jose will be friends for a long time. Thank you Lexus of Danvers for helping find a great car but more importantly find great men to work with now and in the future.