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Latest Lincoln Dealer ReviewsOn 5/24/2013 11:52:17 PM kkmackey wrote:
The entire experience I had with AutoNation Ford Brooksville was thoroughly great! I saw the SUV online and did a chat with Danny who ensured that car was put aside once I confirmed that I wanted to buy. With all the flights taken up, I took a last-minute bus down to Brooksville from Atlanta and Danny got up early and fought the holiday weekend traffic to pick me up at the bus station in Tampa at 7 a.m. and bring me to the dealership (about 45 minutes away).
When we got to the dealership, suffice it to say that there were some issues with my banking and license seeing as I recently moved back to the US after being away for more than 5 years. Krista spent a good deal of time on the phone and such making sure that the fact that I had just moved back to the US in the last week was not held against me. Gary was exceptionally hospitable and got me breakfast (I believe gave me his own actually) after finding out that I had taken a 10-hour bus trip.
Danny took even more of his time to take me to a financial services institution so that I could authorize my fund transfers to complete the transaction. Moreover, Danny was a great sport as I got my sea legs back with the manual tranny on the test drive and even took the time to have lunch with me as I waited for the funds transfer to clear.
After spending more than half-a-day with me, Danny even took the time to make sure I got out of the dealership safely onto the roadway (rabbit-hopped one last time but was fine from there). Overall, the team was exceptionally kind and professional the entire time (I left after 4 p.m. and they treated me like a VIP for what was surely one of the lowest priced cars on their lot).
I recommend Danny, Krista, Gary and the team at AutoNation Ford Brooksville unequivocally to anyone buying a vehicle or just wanting to see truly honorable sales professionals in action.On 5/24/2013 11:01:39 PM MatthewDudte wrote:
The salesperson didn't follow through with all her promises. Our experience with the sales department almost ruined the deal. We still aren't satisfied with everything, but we got a good enough price on the vehicle, rate on the loan, and warranty coverage that we bought it anyway. Steve Floyd was very helpful and the Service department was professional. Jeff Biehler was a jerk.