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Latest Lotus Dealer ReviewsOn 7/27/2016 7:56:55 PM Laamato79@yahoo.com wrote:
Costumer service is horrible, they don't return calls or email. They pass you around instead of taking accountability. The staff should take a Dale Carnegie course, and I should have went back to the Swedish connection.
The final price is thousands more then the ticket price. Car needs silly repairs, things they could have done before selling. They tried to keep the nav disc for themselves and give me a copy. shiesty (after making me wait three months for it).
The service department was pleasant to deal with, especially the lady at the counter, however I will be bringing my service business elsewhere.
All of my issues, complaints and disappointments could have easily been ignored if they just showed me a little courtesy and respect. I have worked in retail/ sales I was respectful to them, but was shown NONE in return. A return call, or email goes along way. If you give someone your word, you keep it. On 7/26/2016 9:16:00 AM email@example.com wrote:
Located a car here online. Contacted them and Josh McCormick responded. From the moment we engaged in the conversation there was no hidden agenda or pressure. Arrived at the dealer in JAX from Melbourne, Fl; the car was ready for a test drive, and off we went. Upon completion of the test drive, I asked for the car to be placed on a lift and they were happy to do so. This place is up front and open about their products and services. Car was good, so after getting a fair value on my trade, they worked with me to meet my final price expectations. They met them. No added pressure nor sales gimmicks. Entire buying adventure lasted less than 2 hours and it was absolutely the best car shopping experience ever. Josh was great and his support team too!