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Latest MINI Dealer ReviewsOn 11/20/2014 12:16:08 PM Want2BS8ed wrote:
This is my second new BMW and first European Delivery. The experience with Steven Lerner and Richmond BMW – West Broad could not have been any more pleasurable. Steve is not only a genuinely good person to start with he’s responsive, passionate and well versed in BMW’s line-up (and their history for that matter!). His patience in answering questions and laying out expectations for European Delivery made the entire experience that much easier and more enjoyable (not to mention responding every single time to what seemed to be a million inquiries about where the car was and when redelivery would be!).
From Matt Perry who appeared to pull an allocation for an M4 convertible out of thin air during the car’s release month to Thad Flowers who patiently moved delivery dates in Munich around my often shifting travel schedule, it was nothing but a positive experience both here in the US and in Germany. If you have the opportunity to do European Delivery, absolutely do it. If you can manage to do it during Oktoberfest, even better! Just don’t miss out on the chance to work with Steve. I am not one to heap praise upon people, but in this case it is well deserved. Thank you Matt, thank you Thad and most importantly, thank you Steve for an incredible experience! #BimmerFest, #Want2BS8edOn 11/20/2014 10:32:35 AM gordycoleman wrote:
Had my annual service check-up which was completed in just a little over an hour. The service manager/advisor JC Crane took good care of me as he always does, locating appropriate coupons which to lower my cost.