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Latest MINI Dealer ReviewsOn 4/16/2014 7:40:54 PM crocco1117 wrote:
Took my wife to Mini of Scottsdale to look at a new mini for my wife. As in any dealership immediately approached by a salesman and was expressed our interest in the countryman. Our salesman immediately tried pushing us into the new hardtop and advised we liked the countryman for the extra room and size. We saw a 2013 pre-owned countryman that we thought was somewhat in our price range. We found the countryman we wanted and begin to work out a deal. We were offered a lot lower value for our trade-in and the manager would not even budge on the mini. We were beyond upset not only because they wouldn’t budge but felt like they didn’t want our business. This was not my first time buying a car and I know the process of buying a mini since I was an old mini owner. There was no working deal and told me sorry. I have never been treated this bad since I attempted to buy a car from Midway Chevy 5 years ago. I will never come back to this dealership and will gladly drive the extra time to Tempe were I bought my last mini from. On 4/16/2014 4:08:59 PM MrsBrie wrote:
We had a not so great experience with another Mini dealership, who shall not be named, and went to Mini of Concord with some reservations. However, from the moment I contacted them, before they even opened, Jason had won me over with his responsiveness and friendliness. The used vehicle I wanted wasn't even on the lot when I called (it was still being cleaned), but Jason ensured that by the time my husband and I made the hour drive to Concord, it was at a stage where we could test drive it. Jason made the negotiation part a breeze (really because they have things priced so well!) and Alyce made all of the "fun" financing process literally fun. Our little Mini had to go back for some additional work the next day, so we dealt with Shane, who was a pleasure to work with as well. They even drove to Tracy, dropped off a loaner and brought the car back when it was ready. Such service!! Thank you, team!!