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Latest MINI Dealer Reviews

Richmond BMW/Crown MINI of Richmond - Richmond, VA

On 7/26/2014 7:44:13 AM parmaster1 wrote:
Life changes and a move, required we sell a BMW Z4. After a lot of frustration trying to market and selll the car ourslves, and after an insulting offer we received at another dealership, we decided to try Richmond BMW. Short version relating to the sale....Dmitriy drove the car, asked us a few questions, and made us a fair offer. Steve Lerner helped us with the necessary paperwork, and had a check for us qiucker than we thought possible........... We are now "short" a vehicle, and looking....... Fast forward........ having sold the BMW about a month prior, my wife noticed a used Toyota Van, on their lot. Again, the short version......Steve Lerner showed us the van. The pervious owner of the van was by chance, on site, and was introduced to me, which gave me an even better "feel" for the van. In the process, Dmitriy looked at and made us an offer on our trade. We talked for a few minutes, and worked the trade. Josh Alford worked us through the maze of paperwork, quickly, and professionally. Without pressure Josh explained the benefits of an extended warranty for this particular vehicle, which made sense to us. In a period of six weeks, we SOLD a car, and TRADED, and PURCHASED a vehicles, at Richmond BMW. Good people at this dealership. If down the road, we are looking for a vehicle, our first stop, will be at your dealership.

MINI of Concord - Concord, CA

On 7/26/2014 6:18:25 AM richard.walshin wrote:
Kevin called me several times and updated me throughout the John Repair. Communication is very important to me. Thank you Kevin for your excellent customer service