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Latest MINI Dealer ReviewsOn 10/31/2014 12:04:50 AM sardana wrote:
Having worked with Steve Lerner and Matt Perry for many years, I see that nothing has changed. They are all about taking care of the customer. Matt Perry took care of getting the car brought in and ready for me in a very short time frame. From the moment I arrived, Steve Lerner got all of my info together and prepared my paperwork swiftly. Adam Herbert got me all signed up in the business office and beat the finance rate that I came in with. As always Steve L is very meticulous in his delivery process, making sure all systems are activated and making sure I know how to work all of technologies that came with my car. The team at Richmond BMW helped me purchase a car that I thought I would only dream about. It actually feels like a dream every day I get into my car. Thank you so much Steve and Matt for making my dream a reality.
DJOn 10/30/2014 11:34:38 PM Imkyles wrote:
I've driven Minis for over a decade I've always bought used and typically private party. Although I own my own business and make very good money, my credit is crap from a divorce in 08. I failed the initial online parameters however John and Tony went above and beyond and told me all my options for a brand new vehicle. They basically secured financing in a range and then Tony went throigh me changing my mind numerous times over six weeks until I finally had a 2014 Countryman with all the options that I wanted. I love this car. Tony and John also took numerous calls from me checking on the financing up until I got my first bill. RJ in service also went above and beyond on a sensor problem that may have been psyco-sematic from owning a brand new car. To top it off we live in Auburn. They definitely won our business even though kennesaw is more convenient. We will always come back to Mini of Birmingham the entire team was and is amazing. Even Steve Jolly helped me with an iOS issue and a navigation maps issue before I spent $50 on a DVD of maps that wouldn't work. Super great crew.