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Latest Maybach Dealer Reviews

House of Imports - Buena Park, CA

On 11/26/2014 11:24:33 AM edward.r wrote:
Even though I did not buy a car I'm still giving them a 5 star rating because of my personal experience with sales person James Ononui. I was looking to purchase (not lease) a 2015 C-Class and contacted Jim though the internet department. He gave me an excellent price and suggested I come down for a test drive and to check out all the available color combinations. We set up a time and he made sure my preferred colors were available for inspection. Jim was very knowledgeable about the product and I found him to be very upfront - did not feel he was trying to rip me off. He was able to locate the specific car I wanted and actually gave me an even better price. Seems MB made some more $$ available to the dealers since my initial contact. He even told me to check out the on-line pricing of the prepaid maintenance program before talking with finance who would likely try to charge me even more. I was ready to pull the trigger but...

I actually checked out the prepaid maintenance plan. $1275 for two oil changes and two oil change/brake fluid change/cabin dust filter changes - which seemed very steep. Add in the necessary brake replacement and any optional recommended services (such as flushes) and you are looking at alot of $$ just for routine maintenance during the warranty period. Once outside this period, you have to start adding stuff that just starts breaking and/or wearing out. No wonder their 5-year cost of ownership is so high. As luck would have it Consumer Report just announced that the brand new CLA had the worst reliability of any car and that the newly redesigned S-Class also had a multitude of reliability issues. Their advice, wait a few years until MB works out the bugs on their new models. None of this is news to or much of a concern for lessors, but to me it was a deal breaker.

However James Ononui was one of the best sales persons I have worked with. I just decided not to buy due to issues which he had no control over. If you want a MB, contact Jim - you will not be disappointed.

Mercedes-Benz of Houston Greenway - Houston, TX

On 11/25/2014 5:45:42 PM JordanTK91 wrote:
Sharp, motivated. Ambitious. Describes my sales experience with Alex star. This man worked hard to get me in a car within maybe a hour in half. Nice, helpful. Suggestive. right when we sat down he was quick with a game plan on budget, year, model. I left satisfied and it wasn't worried signing the papers like some other salesman maybe leave you feeling. Works very fast. This guy hustles hard for your statisfaction.