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Latest Maybach Dealer Reviews

Euro Motorcars Bethesda - Bethesda, MD

On 3/10/2016 2:56:07 PM wrote:
My wife and I change cars quite frequently, so we have had our fair share of nightmare experiences. We have mostly owned Audi, but decided to take a look at the Mercedes, as they have gone through a redesign as of late. Enter Eric Scott. As we explained to eric, we were new to the models, services, and brand as a whole. He took the time to thoroughly explain the differences between the models, and guided us to the vehicle that would best fit my families needs. I never felt rushed, pressured, or over whelmed. Eric really believes in customer service, and will go that extra mile to ensure your total satisfaction. If you are in the market for a Mercedes benz, do yourself a favor, and ask for eric scott.

Euro Motorcars Bethesda - Bethesda, MD

On 3/3/2016 2:08:50 PM wrote:
I needed body repair and realignment so I called Euromotors, where I'd purchased the car and always taken it for service. I called to make an appointment and dropped my car off at the appointed time and date. After not hearing anything for ten days, I called only to hear that they didn't know where my car was. They located it later in the day, but the "misplacement" meant that the body shop didn't get the car until almost two weeks after I'd brought it in. The repair took three weeks and the completion date kept getting pushed out. And then my car was stolen from the dealership. It was immediately retrieved by the police, but that didn’t help me much when I was awakened by the police at 4 am and now have to go to court. The thieves had access to my name and address from the registration documents in the glove compartment. And a relatively minor repair took 6 weeks. The dealership had my car detailed as an apology and that’s it. I (and my insurance company) had to pay the full amount. I was told, "these things happen." Do they!? The body work was excellent but they lost me with their complete disregard for customer service. I will never go there again.