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Latest Mazda Dealer ReviewsOn 6/26/2016 2:55:29 PM Oslermarilyn@gmail.com wrote:
This was our second purchase. Great service. Moe really went above and beyond to ensure that we received everything that was promised. A great experience. On 6/26/2016 1:28:48 PM firstname.lastname@example.org wrote:
Rodney Roseboro, our salesman was a pleasure to work with. Communication during negotiations was always prompt and courteous. There was much haggling, since the car was priced at dealer retail, yet hadn't moved for many weeks. A manager got involved, and he could win an Oscar for his performance of outrage at our 1st offer. He made statements in support of his price that were transparently illogical to this well-informed customer. However, in the end, both dealer and customer happy.
The title/finance guy was extremely efficient with the paperwork. Through the entire paper-pushing process, he gave us an amazing pitch to award the dealership a "5-star rating". A well-rehearsed performance to behold. He promised a full gas tank and a well-detailed car which weren't delivered, . The car had about 1/4 tank at delivery, but we were too weary of the "push-pull" of this exhausting process to nitpick about that. The car was indeed, very clean, but not detailed. The rear passenger storage compartments were full of loose dirt. Both conditions we could live with, had they not been promised.
But for those three let-downs beginning with the manager, 5-stars would be awarded. Alas, 4 is the best we can justify.
Don't hesitate to work with Rodney; He's a nice guy and a very hard worker. Just do your homework and be prepared to defend your offer to "the manager".