Select a Dealer To Read Reviews
Dealer Directory >> Arizona Car Dealers >> Porsche Dealers
>> Select a Arizona Porsche Dealer
Please select a Arizona Porsche Dealer
from the list below.
Latest Arizona Porsche Dealer ReviewsOn 4/19/2013 11:56:59 PM amandawillis wrote:
Pat provides excellent communication skills, superb customer service orientation and excellent sales skills. Pat Volk not only possess the technical acumen, but also the ability to provide a strong level of customer service. He has an advanced technical knowledge to provide support and ability to recognize issues that can be resolved over the phone and issues that must be escalated to make a diagnostic appointment for immediate attention. I trust his assessment for repair and price quoting. That is hard to find in any dealership. When I used to take my Boxster to Porsche Dealer in Kentucky (Blue Grass Motors), I never trusted my service advisor. It seems like they always added something extra. With Pat, I can trust him 100 % and he has been a great Service Advisor and it is always great to see him. =)On 10/11/2011 3:31:57 AM menowantspam wrote:
Ordered a new car in June with October delivery scheduled
Dealer used old scams to jack up their margin on what was an agreed MSRP deal from the point of ordering.
1) High Documentation Fees of 489 dollars for absolutely nothing. I asked for an itemization of this charge and I got no response. The charge was justified by Mark who said that even "Employees pay it".
2) Dealer used RISC loan to cover my bank loan and jack another 77 dollars out of the financing that I had prearranged before assigning the loan to the bank. I was lied to and told that I had to fill out a credit application for a loan that I was already approved for online.
3) Not only that but upon my arrival at the dealership to take delivery at the agreed upon time they were not prepared.
4) Now they won't stop calling me because their survey from me was bad. I can understand what they did but I am by no means satisfied.
5) Porsche Cars North America is helpless. PCNA sets policy that forces new car purchases to occur in the "marking area" of the consumer. For me that means I have to buy a new Porsche at the dealership closest to my house, and I will not be allowed to purchase anywhere else. However, when you complain to PCNA about the dealer practices they wave their hands and indicate that each dealer is independently owned and operated. So, which is it????
I would not expect this behavior from a top tier car brand such as Porsche or a store such as Porsche North Scottsdale. Stay away, they know exactly what they are doing. I'm going to use German Auto downtown for service. PNS can go fly a kite.