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Latest Saturn Dealer ReviewsOn 7/26/2016 2:36:15 AM firstname.lastname@example.org wrote:
Was trying to negotiate pricing for a 2016 Miata Club within reasoning, but the sales personnel involved acted like it was the end of the world. One flat out lied to my face saying they were the only dealer in the DFW area with a Miata with the options and color I was looking for in an attempt to keep me from leaving to another dealership. This was incredibly disrespectful considering the fact that I had only asked for that package and color because I had already test driven it at another dealer and was shopping around for better prices.
Ended up buying the Miata I wanted at another dealership at lower payments than Mesquite was willing to go and with financing at a lower APR. Long story short, stay away.On 6/28/2016 7:18:35 PM email@example.com wrote:
Their service department is incompetent and management doesn't care. The last time they changed my oil, they forgot to reset the service indicator. They claim they always air your tires, but as I left the dealership my tire pressure indicator came on. My car has been in at least 5 times for the same problem (which it has had since new). Every time it happens again they tell me to bring it in. They either apply an update or tell me they can't reproduce it. Twice they said the service manager would call me about the issue but he never did. At no point have they tried to replace parts, add data logging or anything else. They just repeatedly waste my time and gas driving the car out to them. I tried getting Mazda corporate involved but they are just as useless. They act like they are doing me a favor by letting me bring the defective car they sold me to them.
I would not recommend a Mazda but if you must have one, stay away from Mazda of Mesquite.