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Latest Scion Dealer Reviews

Spitzer Toyota Scion - Monroeville, PA

On 10/21/2014 4:30:17 AM Sauers wrote:
I was there last Tuesday to test drive a Honda Pilot. I ended up liking the vehicle and wanting to purchase it. My credit score is not good, recently having gone through a divorce and my application was put on hold until the following day when the financial director was available. I called the next afternoon and spoke with a Ralph who stated they were busy and he was hoping to get to my application later in the day. He was going to call and let me know the status of my application which he never did. Thursday, the same exact thing. I also was without a vehicle due to an automobile crash the previous week. Friday, Jarrod, the sales person called to say he was checking with finance to see what was going on. At this point Jim Basilone was working on an approval from Toyota and asked if there was a Toyota I was interested in, stating it would be easier to finance if it was a Toyota vehicle. There was not a Toyota in my price range that I was interested in. Friday went by without knowing either way if I was getting the Pilot. Saturday I foolishly call Jim again and he states he was waiting for the supervisor from Toyota to give the okay to approve me. However he did tell me the Pilot was no longer available. At this point I am mad. I speak with Jarrod who says he was unaware the Pilot sold but was busy of course so he would look into it and get back to me. I called toward the end if the day and spoke with Jim who said we are looking into a vehicle for you and would get back to me within an hour which never happened. I wasted five days with this dealership being led on that they were trying to help me when in fact they were blowing me off the entire time. If I couldn't get financed they should have let me know. The experience was completely unprofessional. I would never go back here and I certainly would not recommend to anyone to buy a vehicle from them. I am happily driving an Acura from Baierl at this point in time.

Thomas Toyota of Joliet - Joliet, IL

On 10/21/2014 3:03:03 AM AlxIbarra wrote:
Anastacio Salazar SR. was a great salesmen. He helped me get my perfect car ! He is so friendly and a very honest man ! Thank you