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Latest Suzuki Dealer ReviewsOn 11/23/2014 1:24:14 AM boltfan74 wrote:
After trying to get issues resolved through traditional methods, phone calls, visits, I took to social media to voice my final concerns. Received a reply to my concerns from the GM, Allen Yarborough. An invitation to speak directly with him.
Long story short, Mr. Yarborough has some serious anger issues. He was extremely angry I had the audacity to call Kia Consumer Affairs when he wouldn't return my calls (mind you, we hadn't yet spoke, and he asked me to call him). This man is a bully, pure and simple. I went to his office with an idea and he shouted at me, constantly interrupting. This man is a dinosaur. He had a golden opportunity to move me from a detractor to at least someone with a more passive opinion. Heck, had he ever tried to act like he had the smallest interest in helping rather than leading with his anger I might have even become a promoter. I love my car, I think my sales guy Warren was a nice enough guy. But their back end, their TCB skills, and their leadership is horrible.On 11/22/2014 9:05:25 PM Ccharette3gvz wrote:
Found the Low mileage SUV that we had been looking for on the Doug Smith website...got a fast response on my internet request for information and came in for a test drive a few short hours later. Very impressed with the low pressure atmosphere and helpful staff. Jeff in finance is great!