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Latest smart Dealer Reviews

Tysinger Motor Company - Hampton, VA

On 10/12/2015 9:19:56 PM wrote:
My original pone contact regarding a potential re-leasing of my Smart Car was with Wendy Stradford. After my explanation relative my inquiry she took my contact info and scheduled a meeting time. Within minutes she had texted a photo of the info I had requested. When I arrived she was ready with all the info I needed in order to make a decision. I was pampered from the time I entered until the time I left, (asking if I would like something to drink or snack and noticed I was walking slowly and immediately found a comfortable seat for me). We discussed the inventory, pricing, etc. and was ready to expedite the negotiating then sales paperwork once my manager drove our car onto the lot. In the meantime she made sure I was comfortable and occupied, never leaving me unattended while discussing a little about herself, hobbies, etc. then asked me about mine. She was obviously a proud member of the Tysinger team and bragged about the ownership and leadership at the dealership. Bottom line, it was a very pleasurable experience. As a business owner I would be proud to have someone of her caliber representing my organization.

Bill M. Taylor
Tandem, Inc.
PO 709
Elizabeth City, NC 27907

Aristocrat Motors - Shawnee Mission, KS

On 10/9/2015 2:32:45 PM wrote:
So for the first time in my life I decided to order a new car from the factory. I heard from one person this dealer was good but definitely should have read the reviews from many others first because I came in and they said I HAD to order one if I wanted one and it takes a year for it to arrive. I ordered it,paid the deposit, and waited a year and when the car arrived they refused to sell it to me advising me of some shipping thing I still have yet figure out. Also they said I had to pay taxes up front and was charging me like 8.9% in taxes when I researched and found that state sales tax is only 7.2-7.5%. They also asked for a voided check to verify funds which I thought was odd because you would just need me to write the check for the amount then call and ask if it will clear. They said that chase wouldn't verify funds so I called them and the girl in finance at the dealership was trying to dig around my personal finances which chase said no they won't do that but if you want to to verify funds for a written check for an exact amount then we can do that. The finance girl even told me that chase was asking for an exact amount and wouldn't very otherwise so I needed to get a cashiers check. Thank you chase for looking out for .you privacy. I don't know what these accusations are though I'll figure it out, but I'm taking necessary steps to make this sketchy situation right. Drew was my salesman and he was a good guy though unless he was involved in this mess too, I don't really know.