Volkswagen AG's Audi brand, beginning a push to improve customer service at its U.
S. dealerships, may be the spoiler in the U.S. luxury vehicle sales race, helping Daimler AG's Mercedes-Benz by shearing buyers from Bayerische Motoren Werke AG's BMW.
The U.S. luxury sales race looks to be heading for another close finish between Mercedes and BMW. Mercedes is ahead of BMW by 5,221 deliveries this year through September after finishing 2,715 behind in 2011. A contest once dominated by Toyota Motor Corp.'s Lexus, No. 1 for 11 straight years, is now volatile, making it difficult for BMW to repeat.Read Article