It turns out the sweet, leathery smell that American consumers crave in their new cars is provoking winces among China’s emerging motoring class.
Unpleasant interior odors topped the list of complaints by Chinese car buyers for a second straight year in J.D. Power’s China Initial Quality Study, a problem that ranks as the No. 21 grievance among Americans. Chinese consumers griped about bad smell 16 times per 100 vehicles, while buggy voice-recognition systems drew the most complaints among U.S. motorists.
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