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Picking up the Lexus NX—the latest luxury compact SUV to reach the market—for our test fleet went smoothly, but things changed the next morning. After I hopped in the NX for my commute to work, the engine fired up without a hitch, but the center screen would not operate. It showed only “Checking map disk in progress. Please wait for a moment.”

So I waited.

Then the display showed, “A program cannot be read. Please consult to a dealer” (see photo above).
 



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