Today was the day that many consumers waited for. They wanted to hear what Mr. Toyoda had to say about his company's recent series of recalls.
This is the man whose family's name is on each and every single Toyota product.
After numerous apologies and saying he was taking full responsibility for what happened, Toyoda also said that he has made it a priority to improve quality over quantity. Do you believe him?
We want to know what YOU think.
Was this merely a parade or was it a sincere, heartfelt apology from Mr. Toyoda? Has this situation been made whole?
Discuss...
The New York Times reports:
WASHINGTON — Akio Toyoda, the president of Toyota, was billed as the main attraction at a House hearing Wednesday into the company’s recalls of millions of cars – recalls for which he profusely apologized and took personal responsibility.
But the transportation secretary, Raymond LaHood, offered more surprises during sometimes-heated testimony, including many occasions when he was unable or declined to answer detailed questions about the federal safety agency’s dealings with the auto company.
Both men spent hours before the House Committee on Oversight and Government Reform, one of three Congressional panels investigating the recall of more than six million vehicles and the delay in responding to problems of sudden acceleration.
Mr. Toyoda, with a translator to his right and the company’s North American chief executive on his left, spoke in a calm, detached manner.
He faced criticism from a representative on the committee for failing to show adequate remorse for those who had been killed in accidents involving acceleration problems.
“I extend my condolences from the deepest part of my heart,” Mr. Toyoda said...
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