GM, Ford brands beat Honda and Toyota in customer satisfaction

According to University of Michigan’s American Customer Satisfaction Index survey, US brands have made the biggest improvements in customer satisfaction. While Toyota’s Lexus brand scored the highest, with 87 out of a possible 100 points, Asian auto makers struggled to maintain quality and satisfaction.

Lexus was followed by BMW, Buick, Cadillac, Lincoln and Mercury, all who scored 86. The Toyota brand itself, along with Honda scored...
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jon21 - 8/14/2007 5:00:28 PM

+1 Boost

Moron...why did you posted the articles twice? The big2 and small1...still behind Toyota and Honda!

toolatetorace - 8/14/2007 9:58:11 PM

+1 Boost

They wouldn't want you to miss it

bimmermike2 - 8/14/2007 7:12:36 PM

+4 Boost

Not to argue BMW's #2 spot, but this study was done by the state University of Michigan. Isn't the big three the largest (or very close to) employer in the state?
N'uff said!

david999 - 8/15/2007 10:05:25 AM

+2 Boost

Good point.

ExigeOwner - 8/15/2007 10:34:12 AM

+2 Boost

very good point.