Toyota President Vows a Greener Commitment and Better Quality for 2008

Toyota President Vows a Greener Commitment and Better Quality for 2008

Tokyo January 1, 2008; First of all, allow me to wish everyone a Happy New Year.

I would like to mention some of our resolutions and initiatives for 2008.

The business environment has undergone major changes in the past few years. The biggest of these changes has been the increasing demand for corporate social responsibility as the result of global warming, resource depletion and other environmental issues. Environmental issues are attracting worldwide attention, an example of this being the Toyako Summit to be hosted in Japan during July of this year at which concrete discussions are to be held on the post-Kyoto Protocol framework. In the automobile industry, as well, achieving harmony with society and the earth has become a top-priority issue.

Against this backdrop, last year we announced that we would pursue three areas of sustainability as a part of our efforts to contribute to the sustainable development of society and the earth in the future. The three areas are research and development, manufacturing and social contribution. This year, we will continuously tackle measures addressing environmental issues with a focus on these three areas of sustainability.

Firstly, research and development refers to the pursuit of sustainable mobility, and we believe that it is hybrid technologies that will play a central role in achieving this. Toyota has made considerable efforts to promote the use of hybrid vehicles since the launch of the Prius in 1997. To date, we have achieved global cumulative sales of 1.25 million hybrid vehicles (as of November 2007). We estimate that the resulting reduction effect in CO2 emissions is 5 million tons. Our current goal is to achieve hybrid vehicle sales of 1 million units annually as soon as possible in the early 2010s, and, beyond that, we are committed to having a hybrid model in all Toyota vehicle series. Furthermore, we are now conducting verification tests of a plug-in hybrid vehicle in Japan, the United States and Europe and as such, are making steady progress toward commercialization.

A critical component of hybrid technology is the battery. In addition to the nickel-metal hydride batteries used in the Prius and other hybrid vehicles, we are working steadily toward the development and production of lithium-ion batteries, which offer the advantages of greater energy and output densities. In the area of energy research, we have also begun development of cellulosic ethanol using our specialized biotechnologies.

In this way, Toyota is pursuing the ideal in sustainable mobility from a comprehensive perspective that is not limited to vehicles, but also includes infrastructure and energy.

Next, in the area of sustainability in manufacturing, we are currently implementing our sustainable plant activities, which emphasize the role of nature in creating production sites that are in harmony with their natural surroundings. The Tsutsumi Plant in Japan where the Prius is manufactured has been positioned as a model plant and these activities are being conducted there.

The main feature of the sustainable plant concept is plant development from the following three perspectives: achieving groundbreaking environmental performance by introducing innovative technology and kaizen (improvement) activities; using renewable energy, including biomass and natural energy sources, such as solar power and wind power; contributing to the local community and conserving the environment by planting trees in and around plants. We recently selected model plants in various regions to expand these activities globally. In the Americas, we have designated our Mississippi plant, currently under construction, as a model plant. In Europe, the Toyota plants in the United Kingdom and France, respectively, and in Asia, the Ban Pho Plant in Thailand, have also been designated as model plants.

With respect to our social contribution activities that are designed to achieve a sustainable society, we have emphasized hands-on environmental education at the Forest of Toyota that puts participants in touch with nature, with approximately 25,000 children having participated over these past 10 years. We are also conducting vigorous afforestation activities overseas in countries such as China and the Philippines.

The various activities designed to achieve sustainability as we envision it have been entitled the Toyota Tomorrow Project. The Toyota Tomorrow Project incorporates the sentiment of making every possible effort as a company to achieve the prosperous global society of tomorrow. In the name of this vision, we hope to further enhance our activities.

We are currently very much aware that the automobile industry has reached a turning point in many senses. For example, we must respond to the expansion of markets in countries with energy resources and exhibiting significant economic growth, such as Brazil, Russia, India and China, as well as to environmental and energy issues on a global scale, including moves to strengthen regulations, such as the recently passed Corporate Average Fuel Economy bill in the United States and planned new CO2 regulations in Europe. When responding to these changes in circumstances, we recognize that it will be extremely important to make individual decisions concerning those things that must be changed and those that must be kept the same. I am always saying that "without improving quality, Toyota cannot expect to grow", and I believe that quantitative growth is the result of improved quality. For this, we understand well that corporate management must achieve growth that maintains a balance between corporate activities and environmental preservation, as well as between volume and quality.



w209w114w209w114 - 1/2/2008 11:28:36 AM
0 Boost
Toyota PROMISING better quality? hmmmmm No, it couldnt be, they would never admit to not being "perfect".


AnthonyAnthony - 1/2/2008 11:39:50 AM
+3 Boost
Promising better quality is not an admission of guilt or imperfection, so stop portraying it as such. Everyone makes New Year's resolutions, including car companies. Toyota is one out of a few who actually adheres to them. Maybe your New Year's resolution can be to stop being a troll.


w209w114w209w114 - 1/2/2008 12:33:40 PM
-2 Boost
Anthony

I'm not even gonna begin to argue with you. Everyone here knows Toyotas "Just aint what they used to be" Look up the statistics, and facts for yourself.

It is to the BENEFIT of Toyota to promise better quality right now.

With the competition getting fiercer, Honda overtaking them in quality and reliability, AND the introduction of the Malibu (the car nobody saw coming from Chevrolet) I dont think it hurts them to make this public statement about bettering themselves.

Good day to you


AnthonyAnthony - 1/2/2008 12:53:31 PM
+2 Boost
I am glad you are not going to argue with me.

And once again we see the exaggeration of Toyota's "quality slip." They were already so far ahead of nearly everyone else that through this "slip" they still maintain a status as an industry leader in terms of quality.

When was it ever NOT to the benefit of ANY company to promise better quality?

It's the smart thing to do for any car company to promise to do better. Why? Because there is always room for improvement, no matter how bad, or good you currently are. Professional athletes excel in sports because they promise to do better, to work harder all the time, regardless of how well they are already doing. The results of which can lead to perfection, such as a 16-0 perfect season by the New England Patriots.


w209w114w209w114 - 1/2/2008 2:01:14 PM
-2 Boost
Hooray for the New England Patriots, unfortunately there is no room for that discussion here on this forum. Toyota cant fix the quality slip overnight, and if my Camry's transmission failed on me or my Prius accelerated me unexpectedly onto a pedestrian, or Lexus ES gas pedal got stuck on the carpet or Tundra's tailgate welds came loose when loading, I would definitelt say its pretty impressing and damaging to the brand to have all of these new problems arise within the last 3 months. Its pretty easy to ignore the facts and call it an exaggeration


AnthonyAnthony - 1/2/2008 2:53:08 PM
+3 Boost
It is also quite easy to highlight four out of four total instances and declare the demise of the brand. You say, fixing their reputation wont happen overnight, I say to you, their already-in-place reputation for quality, built up for decades, wont fade away overnight.


w209w114w209w114 - 1/3/2008 10:27:50 AM
-1 Boost
Four out of four total instances? Do you really think Toyota has had 4 total instances of quality faults?

Enough said.


w209w114w209w114 - 1/3/2008 10:33:07 AM
0 Boost
Lexus Admirer,

I noticed you ONLY cited JD Power and Assoc. I wonder what happened to Consumer Reports? That sure is an overload of links, unfortunately it is biased and only based on data provided by JD Power, which out of many many other you ONLY provided. As far as those quality faults, It hasnt happened to me because I dont buy Toyota products, NOR WILL their sparkling reliability record is beginning to look Lackluster and more and more like GM. I respect the 1990s toyotas tremendously, the new ones not so much.


w209w114w209w114 - 1/4/2008 8:21:48 AM
0 Boost
Lexus Admirer,

How about you shut up. If you dont like what I say dont take the time to reply. I was speaking as a "consumer that would have gone through this situation" I know its hard for a Toyolex fanboy like you but put yourself in their places, because it HAS happened to people. Youre a simply a complete moron, Im done here.


masaman23masaman23 - 1/2/2008 11:43:54 AM
+2 Boost
alritey then


EL34EL34 - 1/2/2008 1:19:49 PM
-2 Boost
Todays buzz word is "green".

:-D


r15mohdr15mohd - 1/2/2008 1:40:46 PM
+3 Boost
it's been the "buzz" word for some time now. every automaker has it in their top 3 as things this car MUST have...


rockerrocker - 1/2/2008 4:34:13 PM
-2 Boost
Toyota gives the illusion as the "greenest" and "best quality" and wants to keep it that way.


M53RM53R - 1/2/2008 5:19:10 PM
-3 Boost
Gotta love those planet saving Land Cruisers, Prados, Fortuners, Tundras, and Sequonas :)


Htay7500Htay7500 - 1/2/2008 5:55:01 PM
-2 Boost
"Wait a second, Toyota is already a very green company, probably the greenest car company there is."


WRONG. Honda IS, you tool. they've been pushing forward greener cars since te 70's energy crisis.


M53RM53R - 1/3/2008 10:10:03 AM
+2 Boost
Funny how I got de boosted for mentioning 4 cars toyota offers that probably consume more fuel than all they competitors.


rockerrocker - 1/4/2008 3:19:18 PM
0 Boost
I gave you a little boost.


JUGNUJUGNU - 1/2/2008 2:42:00 PM
+3 Boost
w209

the only one who is exaggerating is you. previous some minor problems was nothing and did nothing to Toyota's image and reputation. They r still the no 1 trusted company.

JUGNU


w209w114w209w114 - 1/3/2008 10:36:31 AM
0 Boost
I dont mean to wish bad fortune on anyone but man, I sure doubt the people who went through those issues will trust the brand the way they did before them. Id like to see you go through it to see how ripped off they felt.


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