Confessions of A Test Drive Junkie: Funny Experiences & Observations Behind The Wheel of Other People's Cars!

Confessions of A Test Drive Junkie: Funny Experiences & Observations Behind The Wheel of Other People's Cars!
A funny thing happens when I get bored, I go out and test drive cars.  A lot of times it doesn't matter necessarily what kind or model of car I am test driving, it is more about the "hunt" to be able to get cars off dealer lots.

Unlike Agent 001 who has access to press fleets, my forays into driving other peoples cars usually involves a little finesse in getting a chance to drive a lot of cars.

One of the drawbacks of where I live is there simply aren't a lot of car dealers and as such a little discretion is necessary as unlike larger markets the salespeople where I live tend to remember a face as good looking as mine. 

While in LA last weekend however, I was able to get out and drive a couple different cars.  My brother in law is currently in the market for a new car narrowing down his choices to the Mini Cooper S, Honda Civic Si and Volkswagen GTI.  I wanted to drive the Honda Fit as well having read numerous article heaping praise upon this little car from Honda.

The Mini Cooper S was up first, and after the salesperson asked a few pre-qualifying questions, we were off.  I was extremely impressed with the strength of the turbo charged engine.  Having owned the supercharged 2003 Cooper S, this new motor was strong and quick easily besting the older engine.

Since people shopping for a Civic Si normally wouldn't cross shop it with a Honda Fit, driving both cars required stops at 2 different Honda dealers.  Driven back to back with the Cooper S, the Civic Si felt gutless with very little torque and a gearbox that demanded to be shifter frequently to keep the engine in its sweet spot.  The sound of the engine as the VTEC kicked in however was musical, and encourages one to run the engine to the red line each and every time.

Later in the day I got to drive the Honda Fit.  I have to be honest with you, I was really impressed with this little car.  Powerful or quick it is not, but it handled great and the engine was smooth and didn't mind being pushed to its limits.  Would I buy one, probably not.  But, I certainly understand why people do buy this car.

In all my years of test driving cars, a couple of things have become readily apparent to me as I go from dealer to dealer driving other peoples cars.

#1.  Only about 1 in 10 cars salesman are car nuts.  For the other 9, it is simply a job.  In most cases the car guy is also consistently the monthly sales leader.

#2.  In no other field would a business card with wite-out over the last persons name be used as a means of keeping contact with a potential customer.  Could you imagine your stock broker, insurance agent or doctor giving you a card which had a handwritten name over wite-out.

#3.  While it is never my intention to "waste" peoples time with a test drive, very few sales people even bother to ask qualifying questions to weed out lookers from buyers.  A test drive alone doesn't sell cars, so don't be so quick to offer one.

#4.  If you don't know the answer to a question, DON'T ANSWER IT JUST TO ANSWER IT.  It just makes you look stupid, the easier thing is to simply answer honestly, and then work to find the answer.

#5.  Am I the only one who misses the "showroom" experience wherein cars actually sat on showroom floors.  Most dealers now a days have either rows of cubicles or tables where cars once sat.  Maybe it was a simpler time, but I for one miss the cars on the showroom floor, and being able to inspect cars in heated or cooled comfort of the indoors.

My list could go one, but it is more fun if you add a few observations of your own to it.

Since I have been on so many test drives throughout the years, a story or two has come about as a result.

One of the funniest experiences I had involved a Nissan Altima with the 3.5 liter V6 and the 5-speed manual transmission.  The sales guy couldn't wait to get me out on a test drive, however dealership policy dictated that he had to drive the car off the lot.  The only problem was he couldn't drive a manual.  After stalling several times, he asked me to drive the car off the lot.  The sales guy was really talking up how powerful the Altima was, and telling me all the things the car could do, so I asked him if he wanted me to show him.  He nodded his head yes, so I revved up the engine and dropped the clutch lighting up the front wheels in a cloud of smoke.  After several blocks of running at full throttle I executed a full emergency stop followed by a quick right turn again spinning the right front wheel as I rounded the corner.  The sales guy had the biggest grin on his face as he got to experience all the things he told me the car could do.

Arriving back at the dealer, the sales guy told me he had to park the car, so to help him since he couldn't drive manual I line the car up to help him out.  He managed to get the car moving in reverse and promptly backed into another car.  While there was no damage to either car, when asked if I wanted to buy the car I told him "No" stating it had been in an accident.

I could go on for hours about other experiences, but I think it would be more fun to hear some of your experiences.  Good, bad or just funny, what things have you had happened to you when you have gone looking for a new car?


Agent001Agent001 - 11/29/2008 12:35:14 AM
+4 Boost
My favorite is 'what have I got to do to sell you a car today?'

Fantastic, now we know you went the same stupid sales manipulation course that every other cheap dealer sent their guys to.

How about this instead?

Obviously you're a successful person and you know we earn our livings with commissions, so I was hoping you could tell me if there is a way to get your business today?

Same question, but the customer is more inclined to answer truthfully and doesn't feel like you think they look stupid enough, to have that one pulled over their eyes.

Point of view is worth 80 IQ points.

001


jdelavegajdelavega - 11/29/2008 6:11:24 PM
0 Boost
Entertaining. Agent001, it's obvious you don't earn a living from selling. If you asked me that question I would laugh in your face. It's the same question you claim you hate but with more cheese added to it. Good product+great service+fair price= sales. You don't need cheese to sell anything. Just be real and honest.


Agent001Agent001 - 11/29/2008 12:38:49 AM
+2 Boost
00J,

Did you convince your neighbor to give u the keys to his GT-R for a test spin?

001


Agent00JAgent00J - 11/29/2008 9:32:04 AM
+1 Boost
I am working on the GT-R. He is out of town with the Holiday weekend, so I will hit him up as soon as he returns.

-00J


t_bonet_bone - 11/29/2008 1:24:28 AM
0 Boost
Driving two different cars at the same dealer just involves a backstory consisting of "we have two cars, not sure which to replace first..."

Yeah, I like test drives too. :)


Agent00JAgent00J - 11/29/2008 9:33:13 AM
+2 Boost
My brother in law was with me at the 2 Honda dealerships, the first sales guy thought we were "together" to begin with at one point asking me to convince my Brother in Law that the Si was the car to have. That alone made me laugh!

-00J


airshowairshow - 11/29/2008 1:45:00 PM
+4 Boost
What you are all missing is test driving a car just for your entertainment is not fair to the guy that needs to make a living selling those cars. Most sales proffesionals usually work at least 10 hour days so you might think wasting an hour of his time is harmless. However while he is out joy riding with you he can miss a real customer. I sell new highline cars and truly enjoy a demo with a customer that is interested in buying a new car and has the means to do so. I do not appreciate folks coming in to kill time and put miles on our cars with no intention of buying. While I am a car nut, I must make a living selling cars. I know this will make most very angry but think of it this way. How many of you would be happy if folks came to you business, took up your time, used your services or products and never had any intention of spending a dime with you?


Agent00JAgent00J - 11/29/2008 4:57:20 PM
+1 Boost
AIRSHOW - I make a point to go when things are slow, and if I am ever asked if I intend to buy the car I am looking at or wanting to drive, I will answer them honestly.

However, if I am simply offered a test drive before any qualifying questions are asked, I will take it.

It is never my intent to take away someone from a paying customer, I'll often suggest they focus on paying customer rather than me if someone else comes onto the dealers lot.

-00J


BondMI6BondMI6 - 11/29/2008 3:12:04 AM
+1 Boost
Hilarious- we need more articles like this....

And..... if you think test drive stories are fun you should hear about my days as a valet........... :-)


Agent00JAgent00J - 11/29/2008 10:49:50 AM
+1 Boost
Why not share one or two of those with us here?

-00J


800over800over - 11/29/2008 3:38:51 PM
+3 Boost
Yeah this story is hilarious....reminds me of how sometimes for sh!ts and giggles I go and try and get approved for mortgages all over the place. Then what I do is call different realtors and get them to show me houses I have no intention to buy. Sometimes I spend hours of salespeoples times just for fun. I'll even get people to come to my house and have them give me quotes on an in ground pool or to reshingle my roof when I have no intention of doing so.

Title of this article should be "Confessions of someone who couldn't care less about others." or maybe "I have no respect for other peoples livelyhood."


0to600to60 - 11/29/2008 9:20:55 PM
+1 Boost
800, I am a real estate agent and I have never thought of it that way!!! Although I have spent countless days doing just that... Showing houses to people who are not serious. 800, I need you to answer my calls for me and screen out all of the bad ones!


shiftlessshiftless - 11/29/2008 10:18:06 AM
+4 Boost
Well I do know looking out from the glass within I have been in the car business for 10 plus years and it amazes me hearing first hand how simple words and phrases can make or break a deal. Although I still believe for someone to be able to buy a car they need to run into a salesperson.


Bmw8terBmw8ter - 11/29/2008 11:05:57 AM
-2 Boost
My wife and I went to look at a Mazda CX-9 one time. The salesman literally new every inch of the car down to the differentials. We did a test drive on the second visit, and were really starting to fall for the car, and the salesman was helpful the entire time; he seemed like the type of guy you'd have a few beers with.

We started to discuss our execution plan for buying the car, when he opens his piehole and says, "I just want youall to keep in mind we're about to hit a sales record for this month; a first time monthly sales record. This sale would help. Just want y'all to keep that in mind".

We left about 1 minute later.....without the vehicle.


tattedtwicetattedtwice - 11/29/2008 12:38:56 PM
+4 Boost
No other way to say this other than to say it; that's stupid as hell. You'd pass up buying a car from a helpful, knowledgable sales rep, and an obvious good dealership, because he mentioned they're on track to a record month? Dumb.

Maybe he mentioned that they were about to hit a record as a hint that they're willing to deal to make the sale happen and get them closer to the record. Either way, they had a good month, so they had plenty of business obviously; losing one wishy-washy uptight customer didnt matter to him Im sure.


JRobUSCJRobUSC - 11/29/2008 1:27:06 PM
+5 Boost
so you walked out on buying a car from someone you liked, who did everything right, everything you asked, and knew everything about the car, all because he indicated to you that they were on track to have a record month (the implication being they'd be more likely to go above and beyond to earn your business if you were at all serious about buying a car)?

Yeah, they sounded shady as hell. I totally see why you'd walk out on a jerk like that.

/sarcasm

Just out of curisoity, would you have preferred he acted like he couldn't have cared less whether you bought a car or not? Like your business didn't mean anything to him one way or the other?

Sorry, but that's just stupid.


mscottc1mscottc1 - 11/29/2008 11:08:00 AM
+3 Boost
Great article, 00J-- unfortunately way too true about numbers of salespersons who are car nuts, I'd have said less than 5% are certified car nuts. I am lucky enough to be one of those myself-- still can't believe I get PAID to do this!! Every time we get something new & exciting in I'm still like a kid at Christmas- even after 8 years doing this & having the chance to own & drive some of the finest cars in existence.


CRS2112CRS2112 - 11/29/2008 11:47:09 AM
-2 Boost
So what did he buy?? Also - how was the experience at the VW dealership. Funny - when I sold my 325 a few months ago - those were the same exact 3 cars I was looking at.

Mini dealer was fun. They wanted me to take the car and drive it hard. Downer at the time was it was a 10 week wait for it.

Honda dealer was like going to Sears to buy a new washer machine. Very boring. All they cared about was the next car they could push.

The VW dealer was a mixed bag. They let me do whatever I wanted with the car. The sales guy even had fun and laughed. Then the one comment - I really am not a car guy. What? I thought - who sells cars and doesn't like them?

I ended up going to another VW dealer to buy the car. I couldn't see commission being paid to someone who had no passion. The other dealer was owned by same company - just in different location in CT.


AMiodynskiAMiodynski - 11/29/2008 3:54:29 PM
0 Boost
If you want to waste time and go on test drives without wanting to buy anything, sign up for the drive event's companies have. Also, go to to CarMax, they usually have a nice selection of vehicle's and the sales associate is making an hourly from what I hear, so they don't care if you drive 1 or 10 cars...


Htay7500Htay7500 - 11/29/2008 9:28:45 PM
+1 Boost
When I'm at the stealership, I tell them my needs before they start blabbing about their records and etc. I want them to tell me whats good in and out of the vehicle before they tell me BS. Wheres the consumer confidence in these people?


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