GM is demanding paybacks from dealers on incentive program

General Motors Co. wants dealerships to pay up starting this month certain sums racked up due to alleged infractions of its Standards for Excellence incentive program.

And these dealers won’t be able to protest these chargebacks, under the agreement they signed last year in order to continue as GM dealers. Dealers are being asked to pay back sums of up to five- and six-figures. Jeff Watts, GM’s dealer mediation chief, explained that the “participation” agreement releases GM from “any and all claims.” It was in 1994 that the lucrative program was introduced to Cadillac dealers.
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Joe_Limon - 3/16/2010 4:14:17 PM

-4 Boost

They are, and they are ahead of schedule.

veyron1001 - 3/16/2010 7:58:58 PM

+4 Boost

On a several generation loan?

sold2early - 3/16/2010 4:29:37 PM

+7 Boost

How cute, GM has a Standards for Excellence program!

thstone - 3/16/2010 6:10:42 PM

+4 Boost

Rarely is it a good idea to put the thumb screws to your dealers.