Car Salespeople Of The World Speak: What Car Buyers LIE/LIES Do You HATE The Most?

insurance snakes are a sneaky form of car salesman :)

I don't sell cars any more, but I was a salesman and sales manager for nearly a decade, so I've heard them all. Here are some off the top of my head:

1. "We'll be back later." Don't lie to me - just say you need to think about it...unless you're really coming back.

2. "The other dealer quoted me $RIDICULOUS PRICE." Really? The other guy said you could buy it for less than invoice? They offered you $2,000 over full retail on trade-in? LIAR! Why waste your breath and my time? If you want me to give you a giant discount or too much for your trade, at least have the decency to admit it. Don't try and say that someone else is willing to do it unless they really are.

3. In regards to bad credit "It's not my fault." Bull. When it comes to people with bad credit, NOTHING is their fault. NOTHING. It's a lie that people tell themselves to justify their failure as a functioning adult. The sooner you stop repeating that lie, the sooner you get on the path to fixing your problems.

4. "My trade-in is perfect." Anyone who honestly believes their trade-in is perfect needs their head examined. Once you've had a car for a few days it gets scratches, dents, dings, and general wear. Once you've had it for a few years, it gets all of those things plus some genuine problems that hurt the value. It's not rocket science - used cars are "used." There's no such thing as a perfect used car...and that goes for dealers too. Any salesman who says a used car is perfect needs to be burnt with a soldering iron.

Dealers lie too much, but consumers lie too. Thanks for asking AutoSpies! LOL.

"Why...yes....that's the AM radio that was in it when you appraised it yesterday!"

"But they're ALL highway miles!"

"I don't have a trade."

"I know what you paid for this car"

"My uncle bought one last week for $*****"

"My trade is perfect."

"Those are the original miles."

"Gee...my trade didn't come with a spare...or a jack!"

"All I want to know is how much you'll sell me this car for."

"I forgot my checkbook. I'll be right back."

"My wife makes all the decisions>"

"My husband makes all the decisions."

I used to love when people came into the dealership when I worked for Acura, then ask me direct "What's your best price?" I calmly pointed with a smile to the sticker MSRP on the window and exclaimed "That's MY best price!"

I used to hate the wheel and deal and REALLY hated it when I got people who loved to haggle and toss back and forth. I used to sit down with people and just ask, what do you want to pay for the car, what do you want your monthly payment to be, etc. I didn't care about back and forth, you want a good price, show me your a TRUE buyer and answer my questions honestly and we can work on it. IF you want to pay $300 a month for 60 months and no money down, well you are getting a $18,000 car not counting interest, taxes, etc. and we don't sell those here. I would literally write it down for them on paper to show the SIMPLE math and they looked dumbfounded.

Needless to say I left the business after almost a year, I couldn't stand that nor could I stand them making me do tons of work just so they can go to another dealer with the info and get the deal. I do most of my car buying via email nowadays.

I appreciate your willingness to be open and honest.

But remember, in general, most Americans have very poor math skills. Working out the simple math to determine monthly payments is like writing in Japanese to a number of folks out there. It'll be after they've agreed and signed all the papers...they'll be showing their new car off and somebody will ask, "how much?" And as usual, somebody will say they could've gotten a better deal at XYZ dealership.

Even my wife gets frustrated and assumes she's being taken advantage of --- when the real problem is that she doesn't know what all the terms mean or how to calculate payments --- which is why she gets upset every time we prepare to get another car. She says that she doesn't want to pay more than $300/mo, but doesn't understand that the car she buys has to be under $16-17k depending on APR. And then she doesn't understand what to expect from a NEW vehicle that costs this much (either new-smaller or used-larger). And she doesn't like leasing --- b/c of annual mileage caps --- but she likes to have new(ish) cars every 3-4 years. I know, I know...I have to battle both her and the dealer to get something she'll be happy with and to feel like the higher payment is worth paying.

If they are buyers... they are liars...

"This is my first stop. I need to look at a few other models...(Stop waisting everyone's time and buy a car)"

"I still need to talk it over with...(You spineless excuse for a man. Let 'em hang everynow and then)"

"But no one ever pays sticker... (You are right, we normally charge over sticker)"

"I know someone that leased this same car with $0 down and $200 a month...(Oh so you would like a manual 2 door base model as well"

I don't have a trade. = yes I do but consumer reports told me to lie to get a better deal.

I really interested in this car. = I just want to test drive this car because it cool and I don't care that you are on commission and you time means nothing to me.

My trade in 95% perfect. = well it's been wrecked, my last service was 10k miles over due, it needs tires and my kids trashed the leather.

Heres my number so you can get back with me = wrong number.

You been the most helpful of any salesperson I spoke with, I'm buy the car from you = You did all the work and spent all the time and told me what I need to know, but I'm buying from the guy down the street the $50.00 less.

I could go on all day.

lol.... That is funny.

" I am looking at a BMW 550i " just to say I drove one.
" I am also looking at a Toyota Rav4, hyundai Sonata, & honda accord"

Worse part about this is it is hard to be polite and tell them "No" you cant drive the 550i. Most of the time have to take them for a drive.

" I have pretty good credit " What do you mean pretty good? " I have had a few issues in the past " This basically means that and usually does that they have been late on a current car payment or are late on their mortgage. Also, they tend to want the best interest rate that is available. They Should be LUCKY they are even getting approved.....

"I am going to lunch to think it over, and will be back." Yeah right. They are never coming back, cause the payment was too high, the car cost too much, or they realized they met a good salesperson and had no intention of buying a car in the first place.... WTF people? It is a nice sunny day, and I could think of a million other things I would rather be doing than going to look for a car. That is unless I am looking to BUY something.

After 15 years in the business, I've come to these conclusions:

#1 Life isn't free. You get what you pay for.

#2 People who pay the most are generally the happiest. Dealers will bend over backwards to keep them happy too.

#3 People who pay the least (grinders, mooches, cheap bastards, etc) always feel like they are being ripped off. No matter what you do, they are never happy.

#4 Dealers are better off never selling anything to those people in #3.