Justice Served? Canadian Car Dealer Loses Franchise Over Unscrupulous Sales Practices

This is why Government regulation is important. But some folks here are going to say that it was her fault. I'm not sure why some folks here take the side of a business over the individual. I guess the brainwashing worked.

I would have to disagree $25,000 over sticker? uhm common sense all needs to set in at some point are you buying 2 cars? A dealer shouldnt have tried that and is very wrong for doing that, but I mean seriously if thats not her fault and the Bank who financed such a rediculous deal than clearly something is wrong......

bmwdrvr wrote "I would have to disagree...if thats not her fault...[then] clearly something is wrong."

You're ignored a couple of key items: (1) this specific transaction contravenes Mazda's business practices, and (2) it was not the only "business ethics" issue this dealer had.

Exactly, Steve. This issue of it being "her fault" is beside the point. However, bmwdrvr clearly doesn't understand that mental capacity and general knowledge falls across a broad spectrum and determining who is capable of making sound decisions is not always easy. Those with actual physiological reasons for mental impairment are vulnerable and need to be protected as they are never going to have common sense "set in" as he imagines.

And anybody who thinks this lady walked in to the showroom to buy a car, saw the sticker price, was told it would cost her $25K over, and then agreed, is naive. I've sold cars and can tell you that this woman's level of vulnerability was probably qualified at the service department and then relayed to the sales department. She was a con-man's mark.

Bravo Mazda.

Bravo Zulu to Mazda for the Outstanding job by defending and protecting their customers. Now the media and public will love Mazda for this and could potential generate more sales.

I hope Mazda sales will skyrocket for being us and protecting it clients. Good job!

Many dealers do huge markup (on cars that are in high demand). I say there is nothing wrong with the dealer, its the buyers fault for being an idiot. Hell, a $20,000 PT Cruiser was going for $10-15k markup when it first came out, and there will always be high end and exotic cars that go for huge markups (360/F430/458,Phantom Drophead,etc).

I wish I sold that lady a car :(

What Mazda did by kicking out this unscrupulous dealer was not only righteous but ethically just. Hopefully, other automakers will follow Mazda's example when dealing with dealers like these.

Kudos to Mazda!

Good ridance