Determined Veteran Drives 450 Miles To GM Headquarters For Refund

David Derringer said he has been a GM car owner for years, but it was after a challenging conversation with a GM phone operator that he took his dedication to a new level."I'm tired of being handled on the phone like, 'You're not going to drive three states away when you're in Virginia.'

It's a 'we'll do what we can' kind of attitude, condescending," he said.Derringer said his complaint with the company started when the power steering pump on his wife's 2007 Chevrolet HHR kept failing.

"It didn't matter if it was on a harsh curve or if you were on a straight away, whether the roads were wet or dry. You know when it went out, it didn't go back on and you weren't always in a safe place to turn off the key," he said.

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0to60 - 10/5/2010 3:20:40 PM

+8 Boost

lol. I would stop buying GM's. Matter if fact, I dont.

lewishamiltonpimp - 10/5/2010 8:49:27 PM

+1 Boost

Matter 'of' fact.

Just sayin'.

0to60 - 10/6/2010 8:55:45 AM

+4 Boost

Dont you think I saw that after I clicked submit. No edit button.

Get a life...

...just saying

1BadMan - 10/5/2010 4:06:47 PM

+3 Boost

That is a pissed off consumer! Good for him, BUT it should have never come to that. GM lost a good customer and I wonder what products he is going buy now or will he stay loyal to GM?

markanthony0419 - 10/5/2010 4:50:22 PM

+3 Boost

I for one would never buy a GM (government motors) product ever. Yes my next car was probably going to be a cts-v coupe but no chance of that now. GM never paid back their loans to the taxpayer ( no matter what their commercial says) and they have the balls to give 100k in political donations to the democratic party so they can get more bailouts (so what happened was the government took your money gave it to GM then GM took that money to help themselves and give a donation to their friends with your money). How on earth does a Bankrupt company donate bailout money to people. Oh and dont forget their new IPO, where the biggest shareholder (yes you the taxpayer) will lose money right off the bat. What should have been done (but wasnt cause the unions control the dems) let gm go into chapt 11 protection which would break the union contracts and emerge from bankruptcy with regular workers like ever other company. Result cars just as good for less money.

freeagent - 10/5/2010 6:16:35 PM

+3 Boost

markanthony0419, you seem to have missed that the whole point of the bailout was to protect the union pensions and go-forward contracts. this obscene level of payoff for political contributions is without peer in terms of both scale and the audaciousness of it all

MorePower - 10/6/2010 9:18:16 PM

0 Boost

Actually, you missed the point of the automotive bailout freeagent!

The purpose of the automotive bailout was to keep several tens of thousands of American workers employed so that US economy did not enter a death spiral. If you have a suffering economy and you suddenly remove 50,000 people from that economy, by eliminating their income, we all suffer from the babysitter down the street to the millionaire planning to move his US factory to Vietnam in five years.

Neither GM nor Chrysler deserved to be saved, but unfortunately for the health of the country, they had to be. This is why every party, that has occupied the White House, has given them money.