Are The Automakers Looking Out For You OR Are They Just Covering Their Butts When It Comes To Recalls?

Are The Automakers Looking Out For You OR Are They Just Covering Their Butts When It Comes To Recalls?
Although 2010 will go down in history as "The year of the recalls," it is not a laughing matter. Whether it was a voluntary recall or a recall that was investigated by the National Highway Traffic Safety Administration, the seriousness is there for every vehicle that was included in the call backs.

The crazy part about 2010 is that it officially holds the title of the record-breaking year for voluntary recalls. Hopefully, 2011 doesn't have the same success!

What's that say to you: automakers are taking more responsibility about the products they build and are concerned about buyer's safety OR were manufacturers just scared about eroding buyer's trust and loyalty to the brand, as we've seen happen with Toyota.


The auto industry recalled about 20.3 million vehicles last year, and three of the five automakers with the most recalls were Japanese, according to figures released by the National Highway Traffic Safety Administration on Wednesday.

It was the fourth-largest number of vehicles recalled since the safety agency began keeping track in 1966. The nadir was 2004, when 30.8 million vehicles were recalled. In contrast, about 16.6 million vehicles were recalled in 2009...


[Source: The New York Times]


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Agent009Agent009 - 1/24/2011 9:53:39 AM
+1 Boost
They are covering their butts and saving their reputations.

1. They can save potential lawsuits if they perform a recall. Since most people do not perform minor recalls, the automaker has publicly served noticed and put the ownership back on the owner. Now do not think recalls are a cheap way out. They are tremendously expensive to do.

2. Also recalls are NOT typically included in reliability studies. So a car can be recalled 5 times over 3 years and it will typically not affect the reliability rating. Where something as mundane as a bad spark plug coil pack will affect you score dramatically.


SpectatorSpectator - 1/24/2011 10:14:24 AM
+2 Boost
An automanufacturer actually admiting to a fault and determining a recall is a very rare thing. This issue back in 2010 of Toyota actually doing the recall only came to being because the media hounded them on it. There are plenty of issues with other cars that deserve a recall yet the manufacturer refuses to accept the fault and usually places it on the owner...along with the denial of it being a warrentied issue.

Take for example Mazda, specifically the 2007 Mazda CX-7. There is a known issue of a poor design to the Turbocharged 2.3L engine where that the timing chains were cheaply made. As everyone who knows cars knows that if your timing chain goes...your engine goes SQUISH. Well it seems Mazda found a niffty solution to not covering this issue which happened under most peoples manufacturers warrenty.

It seems that another major design flaw was how oil flowed throught the turbo and how hot the turbo actually got. Seems the oil would pool in the turbo upon engine shut down. This oil would bake and become sludge. This sludge was the reason that the turbo malfunctioned and the timing of the was thrown off.

I know I know...it makes no sense at all, but that was Mazda's justification. It didn't matter if you used synthetic and managed to do your oilchanges regularly as scheduled, and had them done at a mazda dealer...they would always have the mechanic take the engine apart and have them find sludge so that they could refuse the repair and replacement of an entire engine. Even if you proved to mazda that sludge in the engine would not cause a timing chain to break...it made no difference. Mazda refused to cover it because it would have required an entire engine redesign when all they really had to do was do a recall on the timing chain itself.

This was just one example of a big issue that the manufacturer knew about yet found a way to pass the issue onto the customer so that they didn't have to foot the bill.

A corporation will always find a way to deny fault and hide behind their lawyers to ensure they don't have to spend any money in repairing a shoddy product. Paying for a couple lawyers is always a cheaper option than paying for hundreds of thousands of mechanics and new parts.


knowitall1985knowitall1985 - 1/24/2011 10:22:20 AM
+4 Boost
All products have recalls,not just automobiles. Nothing mass produced can be perfect.


internationalmanofmysteryinternationalmanofmystery - 1/24/2011 11:22:07 AM
-1 Boost
For you, for you!!


800over800over - 1/24/2011 12:44:06 PM
+3 Boost
Don't recall = bastards who are only in it for the money and don't have our interests at heart.

Recall = bastards who are only in it for themselves and are trying to cover their ass/protect profits.


Damned if you do....


DustbusterDustbuster - 1/24/2011 6:22:03 PM
+4 Boost
What sort of question is this? C'mon...is Coke making soda for our health or even just to quench our thirst? Car companies, just like any other company exist to make money. Of course they are covering themselves/protecting their interest - even if I assume engineers are issuing recalls because they believe in fixing problems and get paid for it. Car makers (excluding well-documented bean counters at Ford in the past) also don't want their customers to die because dead customers don't return (unless Ford decides to sell coffins on the side).


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