Could Your Next Routine Service Visit Now Take Up To Two Weeks To Complete?

Could Your Next Routine Service Visit Now Take Up To Two Weeks To Complete?
No one is immune to all of the new concerning the parts shortages in Japan after the recent disaster. Almost every industry in that country has been brought to their knees by the massive issues at hand.  While the automotive factories in general may still be intact, the infrastructure or the parts supply stream has been severely interrupted, Many of the countless small suppliers are still down and holding back the production process.

Now many of you aren’t too concerned because about this because you simply aren’t planning to buy a new car this year, and by the time you are going to do so the issues will most likely be resolved.  But I want to bring to light that the lack of parts isn’t just going to affect new car production.  It can affect you in other ways as well.

Betting on a Japanese vehicle when purchasing might have been a good thing at the time, but now it could potentially backfire in an unexpected way.  A case in point would be a recent purchase by a family member mine of an off lease 2008 Lexus RX450h.  This vehicle is an excellent example of a 3 year old well maintained vehicle with only 25,000 miles, on the odometer.  The car looks and drives new, and was a steal of a deal considering most of the depreciation was paid for under the lease.  A thumbs up on this purchase even from me.

As with all vehicle purchases entering the fold, we ask for the car to be dropped off at the local dealership and have it looked over for any outstanding warranty issues, applicable TSB work, and outstanding recalls before we take delivery.  We have yet to have this request refused and until now we have yet to have any vehicle go through the process in less than 2 days.  That is until now.

Let me be perfectly clear here, this RX had few very minor issues that had to be addressed, and the fact that it had been 100% serviced by Lexus by the prior owner made any work very straight forward.  But one thing that we had not counted on was that each of these minor issues also required a few parts.  Nothing big you might think, but without parts these issues become major and can’t be resolved.  So in this case what normally would have been a brief 48 hour visit has now been extended to 7 days and counting. Compound this with the news from the dealership this morning indicating at least another week before any of the required parts might show up.  Now it makes you wonder what will happen down the road.

Do you think this an isolated incident, or do you know anyone that has been already been affected by similar circumstances?  Are we going to see the issues compound to the point where normal service might take days due to the scarcity of the most basic of parts? Are the dealerships going to resort to the use of non OEM sources to fill the void? 

You tell us.



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WhelanWhelan - 4/6/2011 2:44:54 PM
+2 Boost
No. Routine services take more time checking items than actually replacing them. Unless we are running a shortage of oil filters, oil, and windshield washer fluid then I'm not concerned.


Agent009Agent009 - 4/6/2011 3:05:30 PM
0 Boost
Think about body parts, ECU modules, switches, relays, vacuum hoses etc... Many are minor but are only available as OEM.


SteveSteve - 4/6/2011 3:18:35 PM
+2 Boost
If you got your car into the garage under its own power (the likely scenario), and there is a shortage of parts that can't be sourced due to the recent tsunami, then I suspect the shop will do what they can, itemize what *should* be done but can't due to the parts shortage, and you get your can back as quickly as you normally would, except without all the required work being done.

Big scary deal!

PS: This article sure looks like scraping the bottom of the barrel, for lack of genuine automotive news. We've covered a ton of wild speculation of which Japanese auto make will shut their doors first. We've covered Jeremy Clarkson's alleged extra-marital liaisons. Yup, the bottom of the barrel is being scraped, alright.


Agent009Agent009 - 4/6/2011 4:26:56 PM
-1 Boost
The parts are for the recalled items. Two are safety related therefore it was unwise to wait.


dragonsbackdragonsback - 4/6/2011 7:04:41 PM
+2 Boost
I had to sign up just to tell you how much of a moron you are.
I just dropped my Toyota off for a 90K mile tune up (ROUTINE) and will have it back tomorrow morning nice and clean.


Find something to do with yourself.


WhelanWhelan - 4/7/2011 8:43:17 AM
+1 Boost
I'm sure we will see two more threads about new and currently great Hyundai and Kia products soon enough. I personally like them but you can easily see the bias as proven with German makes and new Korean cars.

In terms of all the items listed above like ECU, body parts, etc. I hardly consider those in the realm of routine maintenance. Routine would include parts such as belts, hoses, filters, plugs, wires, bulbs, fluids, etc.


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