Audi Plans More Digital Showrooms - Remarkable Success of First Digital Store in London Spurs Large Expansion

Audi Plans More Digital Showrooms - Remarkable Success of First Digital Store in London Spurs Large Expansion
Audi is set to roll-out more versions of its digital showroom in the UK and elsewhere in the world, after its pioneering store in Piccadilly, London recorded remarkable sales results in its first six months.

The showroom, which allows visitors to digitally view the entire Audi range, as well as see the exact car they spec, uses large computer screens that fill much of the showroom’s floor space.

Details such as drivetrain, bodyshell or LED tech can also be presented using interactive software that Audi feels is best able to explain the technology involved.

The showroom, which has been open just over six months, has already recorded a doubling of sales year-on-year, according to Audi UK boss Martin Sander, with 80 per cent of customers new to the brand, 80 per cent of the digital showroom's customers buying without taking test drives of their car and the kit levels of the cars ordered rising substantially.

“Traditionally, that showroom sold cars to people who lived in the area, but now it has a far wider customer base, and the digital experience is really capturing the imagination of customers,” said Sander.

“It is an experience we hope we can take to other dealerships on a smaller scale, as well as in to major cities elsewhere globally.”

The next full digital showroom is expected to be in Beijing. Audi estimates that it will have opened 20 city-centre stores worldwide by 2015.
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gkearns56gkearns56 - 1/23/2013 5:19:09 PM
+1 Boost
Never had an once of problem with my Audi customer service. As a matter of fact, they have gone out of their way for everyone to make their waiting areas top notch.


RsportRsport - 1/23/2013 6:00:30 PM
-1 Boost
I second that. Big thanks to the great sales crew at Niello Audi
in Sactown. Great customer service!


PUGPROUDPUGPROUD - 1/23/2013 6:34:39 PM
+2 Boost
Had serious problems with my Audi dealer and then service rep pleaded with me for a good report because he needed the bonus...I told him that good service results in good bonuses and the service I got stunk. In the end I never filled out the form, changed dealers then brand.


PLAYPLAY - 1/24/2013 11:50:55 AM
+2 Boost
Call me old fashion but I still believe in popping up the hood, taking a test drive, and getting my information from third party sources not affiliated with the manufacturer.


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