Volkswagen, Audi And Lexus Lead The Way In Perceived Overall Quality In 2013?

Volkswagen, Audi And Lexus Lead The Way In Perceived Overall Quality In 2013?

Volkswagen Group and Ford Motor Co. fared well among automakers in an annual study released today measuring quality and how deeply consumers feel about a new car or light-truck purchase after several months of ownership.

And for the first time in over a decade, domestic automakers, led by GM, topped foreign brands in individual product segments surveyed by Strategic Vision, a California research and consulting firm.

In addition to tracking problems, the study measured emotions and perceptions of more than 442 functions and other vehicle attributes owners develop with a new-vehicle purchase. Key attributes measured are performance, driving characteristics and styling.

 

Read Article

Agent009Agent009 - 5/13/2013 12:06:38 PM
-3 Boost
Betcha most of you never though you would see this in a statement:

Volkswagen Group was the top company, with its Audi brand tied with Toyota Motor Corp.'s Lexus brand as best individual brand.


FirewombatFirewombat - 5/13/2013 3:22:09 PM
+1 Boost
@Meat so true


USNA1999USNA1999 - 5/13/2013 5:47:39 PM
+2 Boost
Based on the past 5 years, besides regular scheduled maintenance, my LS has been in two more times in the shop than my wife's TOUAREG. The LS had the rotors replaced twice (under warranty), driver side window came off the track and most recently I had to replace the alternator. The Touareg's battery died after 4 years, the only issue.


Kal_DrogoKal_Drogo - 5/13/2013 3:53:29 PM
+1 Boost
I've had my S4 for nearly 3yrs and not one problem...


MarathonBobMarathonBob - 5/13/2013 7:13:16 PM
+2 Boost
I love the design ethos of Audi and Volkswagen and think initial fit, finish and materials are fantastic. That said until very recently their cars were at the bottom of the reliability charts, something I can painfully attest to myself. It shows what a company can do to rehabilitate themselves quickly if they get their act together. I still would never buy a used one, except a Porsche.


FijianFijian - 5/13/2013 7:16:02 PM
+3 Boost
I looked at the table and saw GM winning in 7 segments (not 6 like the article says) they have the Volt in the table but forgot to add it to tha tally. I saw 2 Toyota products and 1 Audi so go figure how they topped the survey.


DieselRulesDieselRules - 5/14/2013 1:50:39 AM
0 Boost
Its interesting that many of the winners are also low-volume sellers in their category. If you dig into it, you'll find that the winning model is also higher-priced. For example, the Passat CC is a great car, but you can almost buy 2 Impalas for the price of 1 CC. So its not surprising that the people who sprung the bucks for the more expensive car are happy with it: Avalance, Corvette, Cayenne, etc.
But this is still a nice alternative to the drab JD-Power "defect count" which penalizes more featured vehicles and favours stripped-down appliances with nothing to go wrong with them. According to JD Powers, the best vehicle to buy is a pogo-stick (most reliable, least defects) but that doesn't match my priorities or desires.


Satriani1Satriani1 - 5/14/2013 12:56:48 PM
+1 Boost
In the Consumers Reports annual car issue, you can see the reliability records of the different models in each brand over the years: it's obvious that both Audi and Volkswagen have improved their quality and reliability in recent years compared to other brands.

As well, Consumer Reports recommends vehicles:

- CR recommended 5 Audi vehicles (based on their "stringent testing, reliability record and safety record")

- CR recommended 4 BMW vehicles

- CR recommended 3 Mercedes vehicles


FirewombatFirewombat - 5/15/2013 2:33:42 PM
-2 Boost
Consumer Reports is a joke. I thought you only quoted from German reports, can't you find a German report that backs up your facts? They are, after all, the best people to ask aren't they, since who would know German cars better than Germans? Or has that not been your tagline before? Sorry, I get confused between you and your other account.


Satriani1Satriani1 - 5/16/2013 3:34:38 AM
+1 Boost
You're a funny wombat, you and all four of your BMW fanboy accounts. You whine when I cite German articles and stats. Now you whine when I use Consumer Reports.

Since you now desire German stats...

ADAC breakdown statistics: 21 winners that rarely break down
http://www.autozeitung.de/auto-news/pannenstatistik-adac-2013-gewinner-modelle-statistik-gn20230

ADAC breakdown statistics: 12 losers that break down the most
http://www.autozeitung.de/auto-news/pannenstatistik-2013-adac-modelle-maengel-rangliste-gn-400057


FirewombatFirewombat - 5/16/2013 3:54:49 AM
-1 Boost
@satriani thank you for the compliment, yes, I do think of myself as being quite funny :)

That obscure website you keep quoting that no one ever heard about is not sufficient, you're WAY to selective with your quotes. Show me stats from Autobild or Auto-Motor-Und-Sport that back up your claims and then we can talk.


Pacer8erPacer8er - 5/16/2013 3:54:41 PM
0 Boost
So to recap: Satriani1 uses a well-respected publication (auto companies have been universally known to pull vehicles from production to fix issues CR claims), then Firewombat denounces them and then taunts Satriani1 to come up with or 'find' a German publication link instead. He does just that and lo and behold Firewombat deems that "obscure" and not to his liking.

When losing an argument we call that "moving the goalposts".


Surprised Benz isn't #1 in this survey.


Copyright 2026 AutoSpies.com, LLC