What Is YOUR Price? Mercedes-Benz Dealers Get $2500 Allowance To Pamper S-Class Buyers

Dealers have marching orders to quickly fix car problems, no matter how minor, without factory preapproval, said Steve Cannon, CEO of Mercedes-Benz USA. The money also can be used on perks, such as free dinners.

The new program, called MB Select, was launched when the redesigned 2014 S-class sedan went on sale in September in the United States. Mercedes wants to bolster its reputation for customer care.

knowitall1985 - 12/2/2013 5:38:48 PM

+1 Boost

It's all in the overprice.......

nguyenvuminh - 12/2/2013 6:17:34 PM

+2 Boost

Sounds like they're backing up what they're selling. BTW I saw the new S-class on the road over the holiday weekend, a silver one, and I really like the exterior design. The rear lights look really good. My two cents.

MattDarringer - 12/2/2013 8:39:04 PM

+1 Boost

They have to fix problems on a $100K car? Ridiculous!

Vorana - 12/4/2013 5:15:02 AM

+1 Boost

At some point any car will have problems.
At some point any house will have problems.
At some point any marriage will have problems.

Regardless of the price.