Pied Piper Satisfaction Index Ranks Mercedes-Benz Tops, Tesla In The Basement

For many – perhaps most – motorists, buying a car is a process only slightly less painful than having a root canal. Yet some dealers do a markedly better job not only keeping potential customers satisfied but also making sure they close the deal. Who’s doing the best job is the subject of a new study that puts Mercedes-Benz at the top of the list, and battery-car start-up Tesla way down at the bottom.

It’s the first time Tesla has been included in the annual Pied Piper Prospect Satisfaction Index, and it raises serious questions about the California carmaker’s claims to be doing things a better way with an approach that relies on factory-owned, rather than franchised, showrooms.

scenicbyway12 - 7/10/2014 5:04:17 PM

+14 Boost

Who the hell is the "Pied Piper Prospect Satisfaction Index" ?

Dexter1 - 7/10/2014 7:57:31 PM

+4 Boost

OMG -- you never heard of the PPPSI? I would never buy a car without first checking their ratings! LOL

Sciros - 7/10/2014 11:16:03 PM

+5 Boost

http://www.piedpiperpsi.com/ - rubbish

Eyecarehawaii - 7/10/2014 11:26:37 PM

+1 Boost

Why do I get the impression that reading this "survey" is akin to watching Fox News expecting to see unbiased reporting. It says nothing about the types of questions asked and whether they were even relevant to Tesla's non-franchise sales model. What I see are more and more Teslas being driven.

jackpuls - 7/27/2014 9:20:26 PM

+1 Boost

What a Mo-Ron...

jackpuls - 7/27/2014 9:25:57 PM

+1 Boost

What a Mo-Ron... eyecarehawaii, that is...

jackpuls - 7/27/2014 9:36:48 PM

+1 Boost

What a Mo-Ron... eyecarehawaii, that is...

angelamason - 7/11/2014 2:58:31 AM

+1 Boost

Hi friends,here we are getting new models of luxury cars like Mercedes-Benz day by day.As the technologies is changing and introducing new technical tools in automobile sector,we are getting new and different looks in our car.But buying a new car is not the solution for maintain luxury but if we select a servicing point with well knowledge technician who can help us out to maintain our cars luxury then it will helpful.
<a href="http://dreamcarsautorepair.com/mercedes-repair">Mercedes Repair Victorville</a>

325reps - 7/11/2014 11:16:10 AM

+1 Boost

Love that whenever a story is written about Tesla that isn't complimentary, Tesla fans come out of the woodwork to defend. Remember Ron Paul? Was the same with him :-) but I'm guessing Tesla buyers aren't the same group?

Jacksoncruise - 7/14/2014 7:25:49 AM

+1 Boost

Feeling proud to be a part of Mercedes-Benz because i too own a Mercedes-Benz. Now a days car is a common commodity and its used is maximized at each and every moment. Mercedes is one of the luxury car and due to its unique style and properties it has topped the ranks. http://www.germanformula.com/services/