FCA Warns Hellcat Buyers Over Dishonest Dealership Practices

FCA Warns Hellcat Buyers Over Dishonest Dealership Practices
Fiat Chrysler has taken the unusual step of warning some of its most enthusiastic customers -- about some of its dealers.

At issue is outsized consumer demand for the 2015 Dodge Charger and Challenger SRT Hellcats and dealer practices that the company says are “unscrupulous” and perhaps illegal.

Gualberto Ranieri, FCA’s senior vice president for communications, says that a “handful of dealers” have accepted large numbers of orders for the 707-hp Dodges “without regard to available supply and without advising their customers that orders may not be filled, if at all, for many months or longer. We believe such a practice may constitute a breach of the Dealer’s Sales and Service Agreement with FCA US LLC and a violation of other applicable laws.”


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MDarringerMDarringer - 3/2/2015 8:41:39 PM
+1 Boost
The allocation is stingy so taking orders and deposits for cars that may take forever to show up only produces angry customers. Making money is a good and necessary thing, but dealers need to realize that screwing over the customer ALWAYS backfires.

Given the cash-up-front demand, FCA could probably double production and sell every one.

I want a Hellcat Ghibli and that is literally a bolt in proposition.


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