Tesla Working Towards An Autonomous Store Experience

Hmmmmm - I guess the former coffee shop employees who man the Tesla stores are not working out so well?

In my resort town in the Hamptons - there is at least one employee in the local Tesla store who used to work down the street making latte's for rich people.

Your repeated effort to associate yourself with the rich people of the Hamptons is not lost on us. In fact I couldn't care less if you say you are one of them.

But you cross the line when you look down at people trying to make a living. What's wrong with working at a coffee shop or at a Tesla store ? at least he earns an honest wage. I doubt the rich people of the Hamptons could say the same thing with a straight face.

@ mre30: message above

So sorry...that is not what I meant by my comment and I am sorry you did not grasp the innuendo in my comment.

To interpret for you:

(a) The employees in the local Tesla store do not seem to have much/any car industry experience and are not that helpful.

(b) There are probably many great people who work at Tesla, however the customer touching ones that I have experienced do not seem to have much training.

(c) I am glad that Tesla exists so it can provide jobs and wages to people during the time that it exists on this earth.

(d) Perhaps Elon Musk is "automating" the retail experience so that
(i)he can fire the sales people and save money; or
(ii) he can (much like other tech companies like Amazon) eliminate humans so that customers with problems and/or confusion cannot get their questions answered/complain/vent; or maybe
(iii) he is trying to 'snow' people into just clicking "agree" on the electronic paperwork (which people rarely read)to limit their rights down the road. Maybe Tesla is trying to 'screw' its customers?

If you read the article, you will see people's (some existing customers) concerns about this approach...I have excerpted one...

"..."... one touch contracts, one-touch leasing."

Um, no freaking thanks. As much as I'm a huge fan of Tesla I want to see each and every one of those contracts along with any fine print and provisions before I am ready to sign. I remember how they tried to cripple the provisions of the ESA Extended Warranty and they only relented because some of us took the time to read that contract and point out how horrible it was for customers and there was a huge outcry.

And for leasing you better do the math and know what the money factor is, what the depreciation is, and what the total amount paid would be on a lease. Tesla recently changed the online payment calculator to no longer include the sales tax and at the same time they increased the cap. cost reduction as well as the money factor (the interest charged on the lease). The net effect is the monthly payments appear to be low but at the end of the lease you end up paying more than you did before these changes so it is essentially a net increase in the cost of the lease.

We are on our second Tesla and each time we take delivery of a car we ask to review ALL paperwork in advance. And we also ask to inspect the car in advance so that the final pick up goes smoothly.

And we request printed provisions for all contracts and documents...."