Volunteer Army Of Owners Jump In And Help Tesla Orient New Buyers During Delivery Push

If social media posts and anecdotes from participating owners are any indication, it appears that Tesla’s volunteer-boosted Model 3 delivery weekend is looking to be a success. As Tesla’s volunteers aid the company in orienting large numbers of new owners with their vehicles, the demand for quality electric cars is becoming more evident than ever.

This weekend saw something remarkable happen in the Tesla community. With the company currently attempting to address Elon Musk’s self-dubbed “delivery logistics hell,” some owners of Tesla’s electric cars stepped forward to offer help. The idea was initially pitched by IGN reporter and Ride the Lightning podcast host Ryan McCaffrey on Twitter, and Elon Musk promptly greenlighted the suggestion, stating that any help would be greatly appreciated. The community mobilized itself immediately, and by Saturday, Tesla’s delivery centers had volunteers who were ready to help new owners with the features and functions of their electric cars. Even Elon Musk himself was in Fremont’s center, interacting with new owners.

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Agent009 - 9/24/2018 2:05:41 PM

-2 Boost

Name another automaker that has such dedicated ownership base?

SanJoseDriver - 9/24/2018 7:35:47 PM

-3 Boost

Agree with Agent009. The news is relevant--whenever else have an army of car owners offered to help new customers of their brand? You think a bunch of Mercedes owners would do the same thing? This is one of the many reasons why Tesla isn't going anywhere.

Side note, I did get my Model 3 AWD. The delivery process was not nearly as good as the Model S. Communication was sparse/poor, even though I only had 4 days to line up trade-in and financing info.

The car itself was near flawless, one minor but annoying HW issue with the blinker. A light press is supposed to blink 3 times and stop, hard press blinks until you turn it off or turn the wheel hard enough. Light press on the left blinker is not working. Apparently requires a new controller, repair is done with a remote service vehicle while I'm at work. Besides that, no panel gaps or fit & finish issues. White interior looks phenomenal, everyone I've shown the car too has been impressed so far. Performance leaves my old Model S in the dust both in terms of acceleration and handling. It drives like a high-end go kart--how they made a car this large handle so effortlessly is impressive. I love it!

PUGPROUD - 9/24/2018 2:14:13 PM

+7 Boost

Ferrari for one. Miata X5 for another.

hangtime010 - 9/27/2018 8:34:25 AM

+2 Boost

Reminds me of when Saturn started up. The hoopla and celebrations by the owners with the company. There were picnics for owners and huge gatherings just because they all loved their cars. If social media was rampant back in those days, I'm sure Saturn would have online groups doing the same as these Tesla owners.

SanJoseDriver - 9/28/2018 12:58:54 AM

+1 Boost

Some similarities. Saturn was known for customer service and was the only no-haggle US car company.