Consumer Reports Removes Recommended Rating From Model 3 Due To Reliability Issues

Consumer Reports has announced that it is removing its coveted “recommended” rating for the Tesla Model 3 based on “declining reliability.” The publication said new “reliability data” on the Model 3 prompted the change.

Consumer Reports sends its members a survey each spring to gather this information; the results from that survey come out in October. Today’s finding comes after a second survey, which was sent in the summer of 2018 to people who didn’t respond to the first one. In these two surveys, Tesla Model 3 owners told Consumer Reports that problem areas included “loose body trim and glass defects.” Based on these findings, the nonprofit says it can no longer recommend the Model 3 to consumers.

GermanNut - 2/21/2019 2:22:45 PM

+6 Boost

Many people will try to play down the impact of this removal by Consumer Reports but I believe it will have a significant negative effect on sales of the Model 3 sedan.

This couldn't come at a worse time for Tesla either. We all know not a single Model 3 sedan has been sold at the $35,000 price Elon Musk talked about repeatedly 3 years ago. Jaguar, Audi, Porsche and Mercedes-Benz have all launched or are in processing of launching their own all-EV SUVs and sedans.

In summary, Tesla has failed to provide a $35,000 Model 3 for sale, the competition is rapidly coming to market with its own EV products and now Tesla's reliablity has been given a huge negative vote of confidence by Consumer Reports.

mre30 - 2/21/2019 3:23:14 PM

+4 Boost

Quel surprise!

Building cars in tents in the parking lot is usually not likely to support quality.

Truthy - 2/21/2019 5:04:55 PM

+1 Boost

Raise your hand if you are surprised.

runninglogan1 - 2/21/2019 5:55:16 PM

+1 Boost

Doubt this will have much impact on sales.

PUGPROUD - 2/21/2019 7:43:12 PM

+2 Boost

Maybe not but its food for thought now that there are other options to choose from.

SanJoseDriver - 2/24/2019 10:51:33 PM

+1 Boost

It will have no impact on international sales, might have some impact for US sales. Bummer.

countguy - 2/22/2019 8:44:58 AM

0 Boost

Shocking. NOT!