CarMax Argues It Is Not Responsible For Recall Work On Cars Sold Even If Vehicle Is Unsafe

When a consumer wants to buy a used vehicle with an unfixed safety recall from a CarMax Inc. store, who should be responsible for making sure the problem gets fixed?

Consumer advocacy groups say CarMax, the nation’s largest used-vehicle retailer, should do it -- and before the sale.

CarMax says it discloses the pending recall work, but the burden is on the consumer after the sale.

Those opposing views have prompted a war of words between CarMax and consumer advocacy groups that deliberately bought a used vehicle from the retailer with open safety recalls on it to see how CarMax would handle the sale.