Elon Musk must read Nassim Nicholas Taleb’s books quite often. Once, he said that, if Tesla went bust, he would as well. There is nothing more “Skin In the Game” than this. That is the title of one of Taleb’s most famous books. That is probably why the Tesla CEO gave Taleb such a quick answer to a complaint related to the company’s Customer Service. We’ll get to that in a bit.

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Author Slams Tesla's Customer Service On Twitter And Gets a Reply From Elon Musk Himself

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