EV owners and prospective buyers expect automakers to offer both an online and in-person shopping experience.

EV owners and prospective buyers expect automakers to offer both an online and in-person shopping experience, according to the 2022 EVForward Dealer DeepDive.

The EVForward team, part of advisory firm Escalent, works to capture the attitudes, behaviors and opinions of the next generation of EV buyers.

The 2022 Dealer DeepDive report surveyed 1,289 people, of which 88 are EV owners. The survey grouped participants into EV intenders, or those who are most likely to shop for an EV, as well as EV opens, who are somewhat likely to purchase an EV, and EV resistants, drivers who are more comfortable with internal combustion engine vehicles.

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Survey Shows That Almost Three Quarters Of EV Buyers Want To Buy From A Dealership NOT Online

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