A lawsuit filed this week alleges that Google has been informed several times that its navigation software doesn't provide accurate directions. Residents told Google about the bridge collapse, urging the company to update the maps and the navigation directions offered to users.
The lawsuit claims the search giant ignored all these requests, failing to update the Google Maps navigation. One user even used the "suggest an edit" feature in Google's mapping software to signal the error, but the map remained unchanged.
The man was driving home from his daughter's ninth birthday party when Google Maps told him to cross the collapsed bridge. The SUV plunged into Snow Creek and was found partially submerged some 20 feet (approximately 6 meters) below, the police explained.
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