It seems like every day we see a car on a salvage auction site that has next to no damage, and yet has still been described as a total loss by an insurance company. Pamela Price, the district attorney for Alameda County, California, thinks part of that might be down to dirty tricks insurance companies play against their customers.
Price is suing insurers Progressive and the United States Automobile Association (USAA), as well their affiliated software developers, over what she describes as a scheme to systematically undervalue totaled vehicles and pay consumers less than what they are owed under their policies.
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