According to J.D. Power & Associates 2012 Initial Quality Study more and more drivers are complaining about problems with vehicle technology.
Ford Motor received the biggest number of complaints concerning its dashboard technology glitches in new cars and trucks. The number of entertainment, audio and navigation problems increased 8% over the last year, shows the report.
“Technology is becoming increasingly important as a quality differentiator,” said Dave Sargent, vice president of J.D. Power’s global automotive division, speaking to the Automotive Press Association. “This is quickly becoming the battleground of the future.”
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