JD Power studies really hit it home with more than a few of
you guys. If you are on top of the
rankings, you love them, if you are on the bottom you claim hog wash.
When I first saw the results for 2007 in the latest Vehicle
Dependability Study (VDS) I thought “Not much new”. Then I started looking into the details and I
saw a trend I predicted quite a while back was start to surface. Japan is vulnerable.
Being a self professed Euroguy,
the first thing I noticed was that every European Union Brand in the study
except Porsche improved in the rankings.
This is no real surprise overall considering the industry average showed
a 4.85% improvement. This has been the
trend since this study started being published.
Overall the Euroguys rose 8.12% maintaining a
steady improvement in their scores above the industry average. Good work.
So how about our good friends over in Korea? Taking a
quick look I see Hyundai and Kia combined rose
respectably 8.35% overall, again exemplifying the steady increase in quality we
have come to expect from them. Normally I would include the guys in maybe a
Pacific Rim category with Japan. But last time I did this it was quite obvious
from your comments they were not embraced as a true competitor to Japan. So this time they get orphaned off to their
own category.
Next I moved the grand masters of quality Japan. This is where I had to do a double take.
Overall they show a decrease compared to their results last year of 2.29%. This means if you factor in the industry increase
in general, they lost almost as much ground as the competition gained. A double hit. Only Subaru, Honda, and
Mitsubishi showed any measurable increase much less maintained status compared
to the industry. While Toyota did increase one percentage point the
industry overall out paced them so they actually took a step back. Lexus was my biggest surprise. They narrowly maintained their first place position
after faltering with a 6.62% decrease in dependability. Buick came in from behind and just made the pace
by increasing 5.35% in the standings. So we have a tie.
Below are the figures and how they all compared to last year
so you can discuss them as you see fit:
Winners and Losers By Region
|
|
|
|
|
|
European Union
|
|
2006
|
2007
|
Delta
|
% Gain
|
BMW
|
212
|
182
|
30
|
14.15%
|
Jaguar
|
210
|
197
|
13
|
6.19%
|
Mercedes
|
240
|
212
|
28
|
11.67%
|
Volvo
|
264
|
230
|
34
|
12.88%
|
Audi
|
279
|
234
|
45
|
16.13%
|
Mini
|
280
|
247
|
33
|
11.79%
|
Porsche
|
248
|
252
|
-4
|
-1.61%
|
Volkswagen
|
299
|
298
|
1
|
0.33%
|
Saab
|
326
|
319
|
7
|
2.15%
|
Land
Rover
|
438
|
398
|
40
|
9.13%
|
Total
|
2796
|
2569
|
227
|
8.12%
|
|
|
|
|
|
Japan
|
|
2006
|
2007
|
Delta
|
% Quality
|
Lexus
|
136
|
145
|
-9
|
-6.62%
|
Honda
|
194
|
169
|
25
|
12.89%
|
Toyota
|
179
|
178
|
1
|
0.56%
|
Subaru
|
232
|
192
|
40
|
17.24%
|
Acura
|
184
|
207
|
-23
|
-12.50%
|
Infiniti
|
215
|
215
|
0
|
0.00%
|
Mitsubishi
|
260
|
228
|
32
|
12.31%
|
Nissan
|
242
|
274
|
-32
|
-13.22%
|
Mazda
|
243
|
289
|
-46
|
-18.93%
|
Isuzu
|
283
|
322
|
-39
|
-13.78%
|
Suzuki
|
318
|
324
|
-6
|
-1.89%
|
Total
|
2486
|
2543
|
-57
|
-2.29%
|
|
|
|
|
|
Korea
|
|
2006
|
2007
|
Delta
|
% Quality
|
Hyundai
|
253
|
228
|
25
|
9.88%
|
Kia
|
310
|
288
|
22
|
7.10%
|
Total
|
563
|
516
|
47
|
8.35%
|
|
|
|
|
|
United States
|
|
2006
|
2007
|
Delta
|
% Quality
|
Buick
|
153
|
145
|
8
|
5.23%
|
Cadillac
|
163
|
162
|
1
|
0.61%
|
Mercury
|
151
|
168
|
-17
|
-11.26%
|
Lincoln
|
220
|
182
|
38
|
17.27%
|
Oldsmobile
|
224
|
196
|
28
|
12.50%
|
Jeep
|
264
|
219
|
45
|
17.05%
|
Pontiac
|
232
|
220
|
12
|
5.17%
|
Ford
|
224
|
221
|
3
|
1.34%
|
GMC
|
239
|
222
|
17
|
7.11%
|
Chevrolet
|
241
|
226
|
15
|
6.22%
|
Dodge
|
258
|
236
|
22
|
8.53%
|
Hummer
|
307
|
242
|
65
|
21.17%
|
Chrysler
|
232
|
249
|
-17
|
-7.33%
|
Saturn
|
289
|
274
|
15
|
5.19%
|
Total
|
3197
|
2962
|
235
|
7.35%
|
|
|
|
|
|
Industry
Avg
|
227
|
216
|
11
|
4.85%
|
Now for a clearer picture of the winners and losers by
brand:
Winner and Losers By Brand
|
|
|
|
|
|
|
Brand
|
Origin
|
2006
|
2007
|
Delta
|
% Gain
|
Hummer
|
USA
|
307
|
242
|
65
|
21.17%
|
Lincoln
|
USA
|
220
|
182
|
38
|
17.27%
|
Subaru
|
Japan
|
232
|
192
|
40
|
17.24%
|
Jeep
|
USA
|
264
|
219
|
45
|
17.05%
|
Audi
|
European Union
|
279
|
234
|
45
|
16.13%
|
BMW
|
European Union
|
212
|
182
|
30
|
14.15%
|
Honda
|
Japan
|
194
|
169
|
25
|
12.89%
|
Volvo
|
European Union
|
264
|
230
|
34
|
12.88%
|
Oldsmobile
|
USA
|
224
|
196
|
28
|
12.50%
|
Mitsubishi
|
Japan
|
260
|
228
|
32
|
12.31%
|
Mini
|
European Union
|
280
|
247
|
33
|
11.79%
|
Mercedes
|
European Union
|
240
|
212
|
28
|
11.67%
|
Hyundai
|
European Union
|
253
|
228
|
25
|
9.88%
|
Land
Rover
|
European Union
|
438
|
398
|
40
|
9.13%
|
Dodge
|
USA
|
258
|
236
|
22
|
8.53%
|
GMC
|
USA
|
239
|
222
|
17
|
7.11%
|
Kia
|
Korea
|
310
|
288
|
22
|
7.10%
|
Chevrolet
|
USA
|
241
|
226
|
15
|
6.22%
|
Jaguar
|
European Union
|
210
|
197
|
13
|
6.19%
|
Buick
|
Korea
|
153
|
145
|
8
|
5.23%
|
Saturn
|
USA
|
289
|
274
|
15
|
5.19%
|
Pontiac
|
USA
|
232
|
220
|
12
|
5.17%
|
Industry
Avg
|
|
227
|
216
|
11
|
4.85%
|
Saab
|
European Union
|
326
|
319
|
7
|
2.15%
|
Ford
|
USA
|
224
|
221
|
3
|
1.34%
|
Cadillac
|
USA
|
163
|
162
|
1
|
0.61%
|
Toyota
|
Japan
|
179
|
178
|
1
|
0.56%
|
Volkswagen
|
European Union
|
299
|
298
|
1
|
0.33%
|
Infiniti
|
Japan
|
215
|
215
|
0
|
0.00%
|
Porsche
|
European Union
|
248
|
252
|
-4
|
-1.61%
|
Suzuki
|
Japan
|
318
|
324
|
-6
|
-1.89%
|
Lexus
|
Japan
|
136
|
145
|
-9
|
-6.62%
|
Chrysler
|
USA
|
232
|
249
|
-17
|
-7.33%
|
Mercury
|
USA
|
151
|
168
|
-17
|
-11.26%
|
Acura
|
Japan
|
184
|
207
|
-23
|
-12.50%
|
Nissan
|
Japan
|
242
|
274
|
-32
|
-13.22%
|
Isuzu
|
Japan
|
283
|
322
|
-39
|
-13.78%
|
Mazda
|
Japan
|
243
|
289
|
-46
|
-18.93%
|
Have Fun!