Mercedes takes lead position
Try out interactive operating instructions on the Internet — free of charge
At Mercedes-Benz, all key vehicle functions are designed in such a way that drivers can quickly and intuitively operate them without having to first read voluminous operating instructions. But for those who would like to familiarise themselves with the technical details of their new cars in advance, Mercedes now offers a free-of-charge service on the Internet. Users can try out interactive instructions at www.mercedes-benz.de/betriebsanleitung. The online manuals clearly describe the functions and mode of operation of the individual vehicles.
Interactive operating instructions are an innovative new means of providing customers with information. By combining visual and audio cues, written text and opportunities to try out various functions, the system makes it easy for customers to learn the new information. The multimedia application enables users to view the car’s instrument panel from the comfort of their own homes prior to seeking out a dealership or while waiting for the delivery of their vehicle. Among the models available online is the new S-Class, which made its debut at Mercedes dealerships and sales partners in September.
The online offer is divided into four sections, which provide customers with all they need to know about the vehicle’s technology and mode of operation. The section titled “Overview” contains the essential information on the operation of the vehicle. The technical highlights are explained in greater detail in the section titled “Transparent S-Class”. This section allows users to have a look “under the skin” of the vehicle and see technical details in cut-away views. In the “Experience” section, customers can simulate selected functions of their future car on screen while familiarising themselves with their operation. Additional information is provided by video clips, which contain images and audio text on a range of topics, including the new features and benefits of the DISTRONIC PLUS intelligent proximity-controlled cruise control, the performance of the Night Vision Assistant, and the help provided by the reversing camera when backing up into a parking space. The interactive operating instructions not only provide information on these topics, they also show users how to operate these technical highlights. And users who wish to find out more can do so by going to the “In-depth” section, which contains the full text of the printed operating instructions.
The interactive operating instructions are available in English and German. They augment the printed versions delivered in every Mercedes-Benz vehicle, which still serve as an indispensable reference.
Interactive manuals here